Administrative & Communications Assistant
At a glance
Entry-level Communications role at Microsoft C. Dartmouth · full-time.
Pay not stated Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage calendars, schedule meetings, answer calls, and capture complete messages
- Link upper management with employees to support clear internal communication
- Welcome clients, understand their needs, and refer them to management when needed
- Coordinate leadership travel and help prepare speaking engagements across the country
- Maintain paper and digital records while supporting expense, timesheet, payroll, and client follow-up tasks
What you bring
- Use word-processing software and Microsoft Excel, along with filing systems and office procedures
- Communicate effectively in writing and conversation, with strong interpersonal abilities
- Apply customer-service practices such as assessing needs and checking satisfaction
- Work carefully with strong accuracy and attention to detail
- A high school diploma or equivalent and previous administrative experience are preferred
Who this fits
You’ll suit this junior, full-time role if you’re personable, flexible, organized, and comfortable supporting both clients and internal teams. The position is onsite in Dartmouth and combines administrative work, communications, customer service, and marketing support.
From the employer
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and services.
One of the main goals of our company is to keep our team of hardworking professionals happy and motivated. That's why we need you, a personable, enthusiastic administrative assistant who is flexible and committed to working hard. You will work hand-in-hand with our incredible team to organize, improve and implement filing systems, internal processes and client databases. You will have the exciting opportunity to foster team growth as we work to meet our yearly goals. You will also be challenged by the high-energy environment where you will be a key player in promoting our brand. If you want to play an integral role in developing customer relationships and improving business processes, then consider working for us.
Job Responsibilities
- Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
- Facilitate inter-departmental communication by being a liaison between upper management and employees.
- Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.
- Facilitate marketing efforts by providing scheduled clients with in-house design magazines to look at while they wait for scheduled meetings to begin.
- Arrange traveling details for upper management and assist in planning speaking engagements throughout the country on a quarterly or annual basis.
- Assist with filing expense reports, checking timesheets and ensuring that monthly payroll is completed accurately and on time.
- Organize and file digital and physical documents, including client interest forms, design layouts, client information and various reports.
- Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.
Required
- Strong knowledge of word processing and Microsoft Excel software, filing systems and general office procedures
- Verbal and written communication skills
- Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations
- Accuracy and attention to details
Preferred
- High school diploma or equivalent
- Previous administrative experience
All your information will be kept confidential according to EEO guidelines.
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