Retention Specialist
Mountaire Jobs Open · verified Sep 24, 2026 At a glance
Mid-level Retention Marketing role at Mountaire Jobs. Selbyville.
Pay not stated Retention Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Support new hires on the production floor as they learn their roles
- Track skill development toward required certification levels
- Monitor new-hire absences and contact employees who miss work
- Lead orientation sessions, including translation when needed
- Join retention activities and roundtable meetings with HR leaders
What you bring
- A high school diploma or GED
- Two years of experience in a comparable position
- Strong interpersonal skills and the ability to teach and coach
- Patience when supporting new employees
- Haitian Creole and English or Spanish and English, preferred but optional
Who this fits
This role suits someone who enjoys coaching new employees and helping them adjust to production work. You’ll work Monday through Friday from 5:00pm to 1:30am, with some Saturdays scheduled as needed. The listing places the role in Selbyville.
From the employer
Primary Purpose
Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield; as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.
Schedule: 5:00pm-1:30am Monday-Friday, occasional Saturday work as scheduled.
Major Duties & Responsibilities
- Assists new employees on the Production floor to support them as they transition into their new role. This includes tracking skills improvement to meet certification level. Responsible for monitoring absenteeism of new hires which includes contacting them if absent.
- Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
- Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover. All other duties as assigned.
Qualifications
- High School Diploma or GED.
- Bilingual in Haitian Creole/English or Spanish/English preferred but not required.
- 2 years’ experience in a comparable role.
- Excellent interpersonal skills.
- The ability to teach and coach others.
- Must possess patience.
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