Staff Consultant - Functional Business Analyst / eCommerce
At a glance
Senior Ecommerce Marketing role at Nagarro. Rio de Janeiro · full-time.
Pay not stated Ecommerce Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll lead requirements workshops with business users, product owners, and other stakeholders
- You'll convert business needs into functional requirements, user stories, and acceptance criteria
- You'll connect customer and technical teams, resolving functional questions and aligning scope and priorities
- You'll support backlog refinement, sprint planning, UAT, defect triage, and release readiness
- You'll assess process gaps, suggest improvements, and guide solution discussions
What you bring
- You bring at least seven years of business analysis work in eCommerce, retail, omnichannel commerce, digital commerce, or customer experience
- You speak Portuguese natively and communicate strongly in English, both verbally and in writing
- You understand core eCommerce flows, including catalogs, search, pricing, checkout, payments, orders, returns, and customer journeys
- You have used enterprise platforms such as Salesforce Commerce Cloud, Adobe Commerce, Shopify, SAP Commerce, or VTEX
- You have supported distributed teams, multiple stakeholders, and large digital transformation or eCommerce programs
Who this fits
You'll suit this role if you can act as the communication link between Brazil-based stakeholders and India-based delivery teams. The position is based in Rio de Janeiro with a hybrid arrangement. You should be comfortable collaborating with development, QA, architecture, product, customer, and technical teams.
From the employer
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
- Native Portuguese speaker with strong verbal and written English communication skills, capable of acting as the primary bridge between Brazil-based business stakeholders and India-based delivery teams.
- 7+ years of Business Analysis experience in eCommerce, Retail, Omnichannel Commerce, Digital Commerce, or Customer Experience programs.
- Lead requirement gathering workshops with business users, product owners, and stakeholders; translate business needs into clear functional requirements, user stories, and acceptance criteria.
- Deep understanding of eCommerce processes such as product catalog, search, pricing, promotions, cart, checkout, payments, order management, returns, and customer journeys.
- Work closely with development, QA, architects, and product teams to clarify requirements and ensure successful delivery of solutions.
- Facilitate discussions between customer and technical teams, resolve functional queries, and ensure alignment on scope, priorities, and business objectives.
- Support Agile ceremonies including backlog grooming, sprint planning, UAT, defect triage, and release readiness activities.
- Experience working with enterprise eCommerce platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), Shopify, SAP Commerce, VTEX, or similar platforms.
- Ability to analyze business processes, identify gaps, recommend improvements, and drive solution discussions with stakeholders.
- Experience working with global or distributed teams, managing multiple stakeholders, and supporting large-scale digital transformation or eCommerce implementation programs.
Not this one either?
Claude or ChatGPT reads the other 90,537 for you.
Get better matches →
