growthroles

Czech Sales Agent

National Pen pens.com Open · verified Sep 24, 2026
Dundalk Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at National Pen. Dundalk · full-time.

Pay not stated

RoleAccount Executive
SeniorityMid-level
LocationDundalk
EmploymentFull-time
PostedJun 11, 2026 · 3mo ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Call existing customers by phone to generate additional sales without making cold calls
  • Look after unassigned accounts while working toward their sales revenue and performance targets
  • Resolve customer issues efficiently and introduce relevant new products during conversations
  • Check order information and customer details online before completing sales
  • Meet your individual sales goals each week

What you bring

  • At least one year in sales, including relationship building with key decision makers
  • Fluency in spoken and written Czech, along with English fluency
  • A customer-focused approach that manages expectations through strong listening and questioning
  • Organised, detail-focused, self-directed, and motivated by goals

Who this fits

You’ll suit a customer-facing phone sales role focused on existing accounts, relationship building, and weekly targets. The position is based in Dundalk, Ireland and requires Czech and English fluency.

From the employer

Job description summary: We are seeking people who are hardworking, motivated, driven and of course fun! As the Contact Centre Sales Agent, you will be required to sell a range of National Pen product to existing customers through outbound telephone calling. No cold calling required. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships.

*Fluency in Czech and English is a must for this role**

Benefits

  • Employee Assistance Program
  • Staff discounts
  • Flexible working options
  • Weekly payroll
  • Company pension

Daily job responsibilities

  • Calling existing customers and generating increased sales
  • Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
  • Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products.
  • Verifying the order and customer details on-line
  • Achieve weekly individual sales targets.

What we need from you

  • Minimum of 1 year experience in sales, building relationships with key decision makers
  • Passionate about delivering customer service and managing customer expectations.
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.
  • Highly organised with a strong attention to detail.
  • Self-motivated and goal oriented.
  • Fluent in written and spoken Czech.

About Pens.com

Pen.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.

To learn more, visit: www.PENS.com

Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).

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