Enterprise Account Manager
At a glance
Mid-level Account Management role at Nexthink. Tokyo · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Generate new-business revenue through territory planning, account plans, partner work, and field sales activity
- Build a regional sales approach with target prospects, sales plans, and partner-led growth tactics
- Create marketing plans with the marketing team to increase pipeline and revenue
- Qualify prospects, develop opportunities, and manage the sales process through ongoing account growth
- Maintain customer relationships after the sale, keeping satisfaction central to account management
What you bring
- Previous selling experience in software or solution-focused sales organizations
- A proven record of meeting assigned sales goals and targets
- A bachelor’s degree or an equivalent qualification
- Fluency in both English and Japanese
- Willingness to travel for the role
Who this fits
You’ll suit a quota-carrying enterprise seller who combines new-business development with ongoing account ownership. The role is based in Tokyo with a hybrid setup and calls for English and Japanese fluency, plus travel willingness.
From the employer
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
The Enterprise Account Manager will be responsible for generating new business sales revenue. This will be achieved through account planning, territory planning, working with Nexthink partners, using business development techniques and field-based sales activities.
- Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
- Developing a sales strategy in the territory with a target prospect list and a regional sales plan.
- Develop a regional strategy and plan to leverage Nexthink partners
- Developing marketing plans with the marketing team to drive revenue growth and pipeline
- Taking a consultative approach with customers by understanding their existing challenges and future strategies to drive the Nexthink solution within the marketplace.
- Prospect qualification and the development of new sales opportunities and ongoing revenue growth
- Sales process management
- Ongoing account management to ensure customer satisfaction
- New business sales focus
- Previous sales experience gained within software or solution sales organizations
- Demonstrable track record of achieving sales goals
- Bachelor's Degree or equivalent
- Fluent in English and Japanese
- Willingness to Travel
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
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