Technical Customer Engineer II
At a glance
Mid-level Solutions & Sales Engineering role at Nordson. Bangkok · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Support distributors and customers with dispensing, coating, and selective soldering applications
- Translate customer needs into process recipes for dispensing, coating, or selective soldering work
- Demonstrate equipment in the applications lab and prepare reports for pre-sales and post-sales use
- Train customers in-house or on-site, then install, validate, and commission their equipment
- Troubleshoot, service, and repair dispensing, coating, and selective soldering equipment at customer sites
What you bring
- A bachelor’s degree in engineering, preferably electrical, electronics, or mechanical engineering
- One to five years in the electronics industry, with dispensing or coating knowledge preferred
- Hands-on familiarity with dispensing, coating, or selective soldering equipment
- Strong analysis skills, independent judgment, and composure when customer work gets pressured
Who this fits
You’ll suit a mid-level engineering role that combines customer advice, demonstrations, training, equipment setup, and field service. The job is based in Bangkok and requires substantial travel, with domestic trips making up most travel and international trips also included. You’ll need to work independently while drawing on internal teams when needed.
From the employer
Nordson Electronics Solutions
Nordson EPS, a global leader in Electronics Solutions, is seeking an experienced and highly motivated individual to join our team in BANGKOK, THAILAND as a Technical Customer Engineer. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Roles and Responsibilities
- Provide application support and expert advice on dispensing, coating, and selective soldering processes to distributors and customers.
- Understand customer requirements and develop tailored process recipes to meet their specific dispensing/coating/selective soldering needs.
- Conduct equipment and application demonstrations in the applications lab and generate comprehensive application reports to support both pre-sales and post-sales activities.
- Communicate professionally with customers to identify application challenges and recommend appropriate dispensing/coating/selective soldering equipment solutions.
- Deliver training sessions on dispensing, coating, and selective soldering processes, both in-house and on-site at customer facilities.
- Perform on-site equipment installation, validation, and commissioning to ensure successful setup and operation.
- Provide on-site troubleshooting, servicing, and repairs for dispensing, coating, and selective soldering equipment as needed.
Skills and Qualifications
- Minimum of a Bachelor’s degree in Engineering, preferably in Electrical/Electronics or Mechanical Engineering.
- 1–5 years of experience in the electronics industry; experience or knowledge in dispensing or coating processes is preferred.
- Hands-on experience with dispensing, coating, or selective soldering equipment is highly valued.
- Strong analytical skills with the ability to see the big picture.
- Proven ability to work independently with minimal supervision.
- Able to maintain a professional demeanor under pressure.
- A strong team player who proactively utilizes internal resources to achieve objectives.
Travel
- Domestic: 80%
- International: 20%
Benefits
We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.
Interested?
If you are interested in being a part of a team that [Do mention why it would be interesting to work at your division] and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Electronics Solutions
Nordson Electronics Solutions is a trusted surface treatment and precision fluid dispensing equipment supplier within the global electronics manufacturing industry, working closely with semiconductor, printed circuit board, and precision assembly manufacturers. By joining our team today, you will help us bring innovative ideas to life. Nordson Electronics Solutions is a global team that works to create machines and systems that improve the electronics and semiconductor manufacturing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Electronics Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
Nordson Electronics Solutions
Nordson EPS, a global leader in Electronics Solutions, is seeking an experienced and highly motivated individual to join our team in BANGKOK, THAILAND as a Technical Customer Engineer. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Roles and Responsibilities
- Provide application support and expert advice on dispensing, coating, and selective soldering processes to distributors and customers.
- Understand customer requirements and develop tailored process recipes to meet their specific dispensing/coating/selective soldering needs.
- Conduct equipment and application demonstrations in the applications lab and generate comprehensive application reports to support both pre-sales and post-sales activities.
- Communicate professionally with customers to identify application challenges and recommend appropriate dispensing/coating/selective soldering equipment solutions.
- Deliver training sessions on dispensing, coating, and selective soldering processes, both in-house and on-site at customer facilities.
- Perform on-site equipment installation, validation, and commissioning to ensure successful setup and operation.
- Provide on-site troubleshooting, servicing, and repairs for dispensing, coating, and selective soldering equipment as needed.
Skills and Qualifications
- Minimum of a Bachelor’s degree in Engineering, preferably in Electrical/Electronics or Mechanical Engineering.
- 1–5 years of experience in the electronics industry; experience or knowledge in dispensing or coating processes is preferred.
- Hands-on experience with dispensing, coating, or selective soldering equipment is highly valued.
- Strong analytical skills with the ability to see the big picture.
- Proven ability to work independently with minimal supervision.
- Able to maintain a professional demeanor under pressure.
- A strong team player who proactively utilizes internal resources to achieve objectives.
Travel
- Domestic: 80%
- International: 20%
Benefits
We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.
Interested?
If you are interested in being a part of a team that [Do mention why it would be interesting to work at your division] and creating an inclusive and diverse workplace, please apply online with your CV.
About Nordson Electronics Solutions
Nordson Electronics Solutions is a trusted surface treatment and precision fluid dispensing equipment supplier within the global electronics manufacturing industry, working closely with semiconductor, printed circuit board, and precision assembly manufacturers. By joining our team today, you will help us bring innovative ideas to life. Nordson Electronics Solutions is a global team that works to create machines and systems that improve the electronics and semiconductor manufacturing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Electronics Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
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