Campaign Execution Specialist
At a glance
Mid-level Campaign Management role at nvbt. full-time.
Pay not stated Campaign Management salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle customer questions and complaints about promotions and bonuses, then provide solutions
- Track customer activity and share accurate details about current offers
- Run daily promotions across the online sportsbook and casino
- Launch marketing campaigns using Optimove, Mailup, and Locosms
- Coordinate with Sportsbook and Casino teams on promotional feedback and banners
What you bring
- At least one year in a comparable iGaming role
- Experience with CRM tools or campaign work is a plus
- Strong sports interest and a solid grasp of online gaming products
- Clear communication, teamwork, and English fluency are valued
- Availability for rotating shifts across a 24/7 schedule
Who this fits
You’ll suit a customer- and campaign-focused role in iGaming, with interest in sports and online gaming products. The position is based in Novibet’s Brazil offices and requires rotating availability around the clock. You’ll work with Sportsbook and Casino teams and handle customer-facing promotion issues.
From the employer
Novibet is currently looking for a Campaign Execution Specialist to join our offices in Brazil.
Novibet, founded in 2010, is an established GameTech company that operates in several countries across Europe and LATAM through its offices in Greece & Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.
Join our Noviverse!
Your role
As a Campaign Execution Specialist you will have to:
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Handle daily promotions for both Online Sportsbook and Casino
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
- Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.
Requirements
- At least 1 year of prior experience in a similar role within the iGaming industry
- Experience in using CRM tools/ campaigns is a plus
- Passion about sports and good understanding of online gaming products
- Excellent communication and a team working spirit
- Fluency in English will be a plus
- Flexibility to work on shift rotation 24/7
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