VIP Account Manager
Sao Paulo Full-time Manager Account Management
At a glance
Mid-level Account Management role at Pacifica Continental. Sao Paulo · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationSao Paulo
EmploymentFull-time
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage key-account customers while learning their needs and requirements in depth
- Grow existing accounts by putting forward solutions aligned with each customer’s objectives
- Create additional sales that develop into durable customer relationships
- Support high-value players, attend hospitality events, and coordinate internal service for VIP customers
- Share account progress and forecasts with internal stakeholders through key-account metrics
What you bring
- A diploma or degree in sales, marketing, business administration, or a related discipline
- Previous account-management experience in the gambling industry
- Strong English fluency and communication skills for working with professionals at every organizational level
- Proficiency with Microsoft Office plus familiarity with CRM systems
- Practical problem-solving and negotiation ability
Who this fits
This role suits an account manager who can serve high-value customers, build relationships, and identify sales opportunities. You’ll work from the company’s premises in Sao Paulo, Brazil, with English fluency required.
From the employer
As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.
Responsibilities
● Manage a portfolio of Key Account customers.
● Acquire a thorough understanding of key customer needs and requirements.
● Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
● Play an integral part in generating new sales that will turn into long-lasting relationships.
● Provide assistance to high-end, high-value players and attending to hospitality events.
● Work closely with internal teams, in order to serve high-value customers and provide a VIP customer. experience.
● Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.
Requirements
● Diploma/degree in Sales, Marketing, Business Administration or a related field.
● Proven experience as an Account Manager in the Gambling industry.
● Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
● Excellent knowledge of Microsoft Office.
● Understanding of CRM tools.
● Ability in problem-solving and negotiation.
● Fluency in English.
Responsibilities
● Manage a portfolio of Key Account customers.
● Acquire a thorough understanding of key customer needs and requirements.
● Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
● Play an integral part in generating new sales that will turn into long-lasting relationships.
● Provide assistance to high-end, high-value players and attending to hospitality events.
● Work closely with internal teams, in order to serve high-value customers and provide a VIP customer. experience.
● Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.
Requirements
● Diploma/degree in Sales, Marketing, Business Administration or a related field.
● Proven experience as an Account Manager in the Gambling industry.
● Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
● Excellent knowledge of Microsoft Office.
● Understanding of CRM tools.
● Ability in problem-solving and negotiation.
● Fluency in English.
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