Partnership Growth Analyst
At a glance
Mid-level Growth Marketing role at PayJoy. Mexico City · full-time.
Pay not stated Growth Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Run customer campaigns through WhatsApp, push, email, SMS, and in-app channels
- Support lifecycle messaging for acquisition, onboarding, activation, retention, and reactivation
- Review campaign results, test variations, and find ways to improve performance
- Study customer behavior and funnel friction, then share recommendations with stakeholders
- Coordinate launches, calendars, documentation, and targeted communications across teams
What you bring
- A bachelor’s degree in marketing, communications, business, advertising, engineering, or a related area
- One to two years in CRM, lifecycle, growth marketing, marketing operations, or similar work
- Hands-on experience delivering customer communications across multiple channels
- Strong analytical, collaboration, writing, and copywriting skills
Who this fits
You’ll fit a cross-functional growth role focused on data-informed customer messaging and campaign execution. The position is based in Mexico City with a hybrid arrangement. Experience in fintech, e-commerce, telecommunications, or technology is preferred.
From the employer
The Partnership Growth Analyst is responsible for executing and optimizing customer communications across the customer lifecycle. This role supports the planning, execution, and performance analysis of multi-channel campaigns that improve customer acquisition, activation, engagement, retention, and reactivation. Working closely with Marketing, Product, Operations, Risk, Data, and Commercial teams, the analyst helps deliver personalized, data-driven communications that enhance the customer experience and drive business results.
Responsibilities
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Execute customer communication campaigns across WhatsApp, Push, Email, SMS, and In-App channels.
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Support lifecycle communication strategies across acquisition, onboarding, activation, retention, and reactivation journeys.
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Create customer-centric messaging and value propositions aligned with business objectives.
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Collaborate with Product, Marketing, Design, Operations, Engineering, and Data teams to launch campaigns.
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Monitor campaign performance and identify optimization opportunities through reporting and A/B testing.
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Analyze customer behavior and funnel performance to identify communication opportunities and friction points.
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Maintain campaign calendars, documentation, and communication best practices.
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Support promotional launches, product releases, and commercial initiatives through targeted communications.
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Present campaign insights, learnings, and recommendations to stakeholders.
Requirements
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Bachelor's degree in Marketing, Communications, Business, Advertising, Engineering, or related field.
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1–2 years of experience in CRM, Customer Communications, Lifecycle Marketing, Growth Marketing, Marketing Operations, or similar.
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Experience executing multi-channel customer communication campaigns.
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Strong analytical mindset with experience using campaign metrics to drive decisions.
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Experience working with cross-functional teams.
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Excellent written communication and copywriting skills.
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Experience with CRM or marketing automation platforms (Braze, Customer.io, Infobip, etc.) is a plus.
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Experience in fintech, e-commerce, telecommunications, or technology companies is preferred.
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches
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