Account Manager
At a glance
Mid-level Account Management role at Playson. Remote, European Union · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Serve as the day-to-day contact for customer accounts and build relationships with stakeholders at every level
- Take commercial ownership of accounts, working toward revenue goals and wider business outcomes
- Create account strategies that improve customer satisfaction and support business objectives
- Coordinate gaming solutions and promotional offerings around each customer's needs
- Review monthly revenue results, explain account activity, and attend industry exhibitions, conferences, and seminars
What you bring
- At least one to two years managing accounts in the iGaming sector
- Professional fluency in English and Italian, plus knowledge of Italian gambling markets
- Experience handling high-value clients and shaping solutions around their specific requirements
- Strong communication, presentation, analytical, and problem-solving abilities
Who this fits
This role suits an account manager who can own commercial results while advising gaming clients and coordinating delivery. You will work remotely from the European Union and represent the company at industry events. CRM and promotion-management experience is preferred, while agentic AI workflow experience is an added advantage.
From the employer
About the Role
Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.
As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.
Key Responsibilities
Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings
Coordinate the timely delivery of gaming solutions based on customer needs and objectives
Track and report monthly revenue performance, providing clear insights into customer activities and achievements
Cultivate and maintain strong customer relationships across all levels
Represent the company at industry exhibitions, conferences, and seminars
Uphold and promote the company's core values at all times
Requirements
Minimum of 1-2 years of proven account management experience within the iGaming sector
Proficiency in English and Italian
Strong understanding of the gambling industry, including an understanding of Italian markets.
Demonstrated ability to manage high-value accounts and clients effectively
Exceptional communication and presentation skills, capable of engaging stakeholders at all levels
Track record of delivering client-focused solutions tailored to meet specific needs
Proficiency in CRM and promotion management preferred
Proactive mindset with a focus on achieving results
Strong analytical skills with the ability to process and interpret data effectively
Adaptability to fast-paced market changes and a structured approach to problem-solving
Nice to Have
Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows
What We Offer
Competitive Salary: We offer a competitive salary, subject to annual performance reviews
Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
Flexible Schedule: We offer a flexible work schedule to accommodate your needs
Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
Financial Support for Life Events: We provide financial support during special life events
Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
Professional Development: Get reimbursement for professional development courses and training
Recruitment Process
HR Interview
Technical Interview
Final Interview
Please submit your CV in English
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