Senior Project Manager, Market Research | Mexico, Chili & Brazil (Remote)
At a glance
Senior Market Research role at Potloc. Remote, Mexico · full-time.
Pay not stated Market Research salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Run quantitative research projects from kickoff through raw-data delivery, without owning the analysis
- Shape research solutions around client goals and relay requirements to internal and external teams
- Guide clients through questionnaires, fieldwork, delivery, progress updates, and platform onboarding
- Protect client satisfaction by maintaining relationships and proposing product or process improvements
What you bring
- Seven to twelve years managing projects within the market research industry
- Working knowledge of sampling approaches such as CATI and CAWI, plus questionnaire design experience
- A track record of handling competing deadlines, complex project stages, and fast-moving challenges
- Strong communication, negotiation, judgment, autonomy, and consistent attention to quality
Who this fits
You’ll suit a self-directed senior project manager who can coordinate several complex studies while staying close to clients. The role is remote in Mexico, Chile, or Brazil and requires North America working hours, with occasional weekends tied to project needs. You’ll work as part of an international team and should be comfortable supporting consulting and private equity clients.
From the employer
ABOUT POTLOC
The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.
With unrivaled sample quality, AI-powered analysis, and end-to-end research oversight, it all adds up to a competitive advantage.
Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.
Our team is dedicated to being the best end-to-end service provider for our clients globally.
To do this, we have offices in North America and Europe!
We encourage professional development and provide support to our teams through our 4 core values: Excellence, teamwork, honesty & adaptability.
YOUR MISSION
- Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
- Deeply understand client objectives to design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely updates to clients
- Build and maintain strong client relationships to maximize satisfaction and long-term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficienc
- Contribute to process and product improvements by suggesting new features and workflows This role requires availability during North America working hours, including occasional weekends based on project needs.
Potloc is looking for a highly organized, self-driven Project Manager to join our growing team as our first hire in the LATAM region : you'll be joining colleagues already based across Europe, Canada, and India.
You'll manage end-to-end research projects, ensure client satisfaction, and help promote our services and products.
You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.
YOUR RESPONSIBILITIES:
REQUIRED SKILLS
- 7–12 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Good understanding of sampling methodologies (CATI, CAWI, etc.)
- Experience in questionnaire design (creation and optimization)
- Highly autonomous, results-driven, and proactive
- Strong judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high-quality standards in a fast-paced environment
- Excellent communication and negotiation skills
- Experience working with consulting and private equity firms is a plus
WHAT’S IN IT FOR YOU
- 📈 A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success
- 💸 A competitive salary package, including stock options to allow you to share in our success
- 📊 A structured career path, with performance evaluations to support your development
- 🏖 Paid vacation and public holidays (varies by country):
- Brazil: 30 calendar days of paid vacation annually (≈22 working days), accrued after 12 months of service, plus national, state, and municipal public holidays (varies by state/municipality)
- Chili : 15 days of paid vacation (plus national public holidays, per Chilean labor law)
- Mexico: 12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor Law
- 📅 Additional leave for key moments in your life (moving, childbirth, marriage, etc.)
- 🏥 A comprehensive health coverage plan, for you and your family, to ensure your well-being every day
RECRUITMENT PROCESS
- Exchange with a member of our Talent team (30 min)
- Interview with the hiring manager (45 mn)
- Technical test (1h)
- Team fit (30 mn)
- Job offer 🙌
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