Assistant Community Manager - Tax Credit
At a glance
Mid-level Community Marketing role at Pratum Companies. Philadelphia · full-time.
Pay not stated Community Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage the tax-credit waitlist and support leasing activity to keep apartments occupied
- Run LIHTC certifications and recertifications, including interviews and resident follow-up
- Calculate income, assets, and rent levels while maintaining compliant resident files
- Coordinate inspections, work requests, data collection, and resident-information processing
- Help with rent collection, receivables, payables, resident questions, and office activities
What you bring
- At least two years of property management work and two years handling LIHTC compliance
- A LIHTC or compliance credential such as TCS, COS, or another industry designation
- Two years of recertification experience, or a professional occupancy certification
- Accounts receivable and collections experience plus strong written and verbal communication
- Working knowledge of Word, Excel, Outlook, One-Site Property Management Software, and the Internet
Who this fits
You’ll suit a Philadelphia-based community management role if you can work independently with limited oversight while handling detailed compliance and resident matters. The job fits someone comfortable balancing leasing, affordable-housing regulations, customer service, and administrative work in a fast-paced setting. This is a full-time, non-exempt position with overtime eligibility for hours beyond forty per week.
From the employer
Assistant Community Manager
💰 Sign-On Bonus: $500 paid after 90 days of employment!!
We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.
Essential Duties and Responsibilities:
- Manage wait list for Tax Credit for potential residents
- Manage compliance, certification and recertification programs for LIHTC.
- Coordinate on-site data collections and processing of resident information
- Schedule resident recertification interviews and follow through to completion
- Ensure proper calculation of income, assets, rent levels, etc.
- Assist manager with accounts receivables and account payables
- Coordinate apartment inspections and create work request
- Assist residents with inquiries
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist office staff on other tasks, including collection of rents and social activities
- Assist with the several administrative and leasing tasks
- Perform other duties as assigned by management
Job Requirements:
- 2+ years of Property Management Experience
- 2 + years' experience in Tax Credit (LIHTC) compliance, certification and recertification
- Must hold a certification related to LIHTC or compliance, such as TCS or COS.
- Excellent and premiere customer service orientation
- Be able to perform job duties with limited oversight in a fast-paced environment
- Excellent verbal and written communication skills
- Accounts receivable and collections experience
- 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations
- Attention to detail and ability to work independently on assignments
- Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
This role is non-exempt with a pay rate of $20 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company go to: https://pratumco.com/
Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
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