Hospitality / Hotel Sales Representative
At a glance
Mid-level Account Executive role at PrimeWorks. Remote, Colombia · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build relationships with clients planning hotel events and follow up on open sales opportunities
- Sell hospitality products and services while keeping customer records accurate
- Handle questions and service problems, then work toward customer satisfaction
- Coordinate with internal teams so hotel clients receive seamless service
- Find ways to improve the customer experience and encourage client retention
What you bring
- A bachelor’s degree and previous experience selling hotel or hospitality offerings
- Background in customer support or customer service, with strong problem-solving ability
- Fluent spoken and written English for client communication
- Experience with Microsoft Office and CRM systems
- Ability to juggle competing priorities in a fast-paced work setting
Who this fits
You’ll suit this remote Medellin role if you have hotel sales experience and enjoy combining relationship building with customer support. The position calls for fluent English, strong communication, and comfort managing multiple priorities. Experience with hotels, resorts, travel companies, or hospitality service providers is especially relevant. Submit your resume in English.
From the employer
We are seeking a highly motivated and customer-focused sales professional with experience in the hospitality industry to work with our client who owns several Hilton, Marriott, and Sheraton properties in the United States.. The ideal candidate has a strong background in hotel sales, exceptional customer support skills, and excellent English communication skills.
We only want the best and if you are looking to work with a fast-growing and stable American company, then this position is for you.
Role and Responsibilities
Develop and maintain relationships with clients who are looking to host events at hotels.
Promote and sell hospitality-related products and services.
Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Coordinate with internal teams to deliver seamless service and meet client expectations.
Maintain accurate customer records and follow up on sales opportunities.
Identify opportunities to improve the customer experience and increase client retention.
Bachelor degree
Previous experience in hospitality or hotel-related sales is required.
Proven experience in customer support or customer service.
Fluent English (spoken and written).
Strong communication, interpersonal, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and CRM
Experience working with hotels, resorts, travel companies, or hospitality service providers.
Sales-oriented mindset with a passion for delivering exceptional customer experiences.
PLEASE SUBMIT YOUR RESUMES IN ENGLISH
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