AWS Alliance Manager Role
At a glance
Mid-level Channel & Partnerships role at Protagona. Dallas.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Own the regional AWS relationship, including seller interactions and connections with partner and sales leaders
- Build AWS training and certification programs while tracking certification progress and CSAT results
- Align sales, product, marketing, technical architects, and practice leads with regional AWS priorities
- Run AWS partner, delivery, and funding programs, including WAFR, reports, approvals, and MDF
- Create AWS case studies, win wires, newsletters, the annual plan, and conference speaking opportunities
What you bring
- You can manage an end-to-end AWS alliance and develop relationships with AWS stakeholders
- You can coordinate AWS certifications, CSAT improvement, partner programs, funding, and internal alignment
- You can work with Sales and Delivery leadership to shape an AWS annual business plan
Who this fits
This role suits a partnership manager who can connect AWS stakeholders with sales, delivery, technical, product, and marketing teams. The position is based in Dallas or New York and includes regional coordination, funding administration, communications, and conference speaking work.
From the employer
The AWS Partner Alliance Manager plays a pivotal role in fostering and expanding Protagona's strategic partnership with Amazon Web Services (AWS) at a regional level. This dynamic individual will be the primary liaison between Protagona and AWS, ensuring seamless alignment of business objectives, expectations, and growth strategies.
Key Responsibilities:
Relationship Management (30%):
- Oversee and nurture Protagona's end-to-end relationship with AWS, including management of Protagona sellers' interactions with AWS counterparts.
- Establish and maintain strong, trust-based relationships with key AWS stakeholders, including partner management and sales leadership teams.
- Identify and cultivate relationships with new AWS stakeholders to expand Protagona's network and create new opportunities for collaboration.
- Maintain a visual, frequently updated relationship map.
Training and Enablement (15%):
- Collaborate with internal teams to develop and execute comprehensive training programs that ensure Protagona's workforce maintains the highest level of AWS expertise and certification.
- Monitor and track the organization's AWS certification progress and CSAT ratings, implementing strategies to continuously improve these metrics.
Organizational Alignment (20%):
- Facilitate the bi-directional flow of information between Protagona and AWS, ensuring that Protagona is well-prepared for any AWS-related changes that may impact the business.
- Facilitate introductions between Protagona’s Technical Architects/Practice Leads and AWS’s SA regionally.
- Work closely with Protagona's leadership team to align sales, product, marketing, and other departments with the overall AWS strategy in each region.
- Gather feedback from across the organization and provide actionable insights and recommendations to management for continuous improvement.
Program and Funding Management (25%):
- Manage and optimize Protagona's participation in AWS partner programs, such as Adopt-A-Partner, to maximize benefits and opportunities.
- Oversee the management of delivery and funding programs, including WAFR (Well-Architected Framework Review), ensuring effective utilization of resources.
- Handle funding reports, approvals, and Payee Central/Marketing Development Funds, ensuring compliance with AWS guidelines and requirements.
AWS Communications:
- Drive the creation of AWS case studies, win wires, and newsletters to showcase Protagona's success stories and expertise.
- Collaborate with AWS and internal teams to secure a speaking opportunity for Protagona at AWS re:Invent, the premier annual AWS conference.
- Accountable for creating the AWS annual business plan in collaboration with Sales & Delivery leadership.
Key Performance Indicators (KPIs):
- AWS Partnership Growth:
- 20% year-over-year increase in joint Protagona-AWS customer engagements and opportunities.
- 15% year-over-year growth in AWS-influenced revenue for Protagona.
Certification and CSAT:
- 100% of Protagona's technical staff maintain up-to-date AWS certifications.
- Achieve and sustain an average AWS CSAT rating of 9 or higher.
Program Participation:
- Secure participation in at least two new AWS partner programs annually.
- Achieve a 90% utilization rate for WAFR and other funding programs.
Thought Leadership:
- Publish at least two AWS case studies and three winwires per quarter, showcasing Protagona's success stories.
- Secure a speaking slot for Protagona at AWS re:Invent in November.
- Secure two speaking slots for Protagona at AWS Summits
Location : Dallas or New York
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