Account Executive
At a glance
Mid-level Account Executive role at Pylon. New York · full-time · $200,000–$300,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Take inbound and outbound opportunities from first contact through a signed deal
- Create part of your pipeline through outbound prospecting
- Sell Pylon to B2B technology companies with fewer than 500 employees
- Lead discovery, demos, one-to-two-week trials, and closing conversations
What you bring
- At least two years of SaaS sales experience
- Experience closing deals worth $10k, $100k in ARR
- Comfort initiating conversations with prospects through outbound
- Ability to explain and sell differentiated technical products
Who this fits
This role suits a full-cycle seller who can build pipeline and communicate the value of technical products to B2B buyers. You must be based in San Francisco or New York City and work in person.
From the employer
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.
We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.
The Role
Own full-cycle sales for inbound and outbound opportunities
Source a portion of your own pipeline via outbound
Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
Run discovery, demos, trials (1–2 weeks), and close
Requirements
2+ years of SaaS sales experience
Experience selling $10k–$100k ARR deals
Comfortable with outbound prospecting
Able to sell differentiated, technical products
Based in SF or NYC and willing to work in-person
Nice to Haves
Sold into competitive markets
Experience selling to Support, Success, or Post-Sales teams
Familiarity with AI-driven products
Sales Stack
Salesforce
Scratchpad
Salesbricks
Benefits
🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend
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