Open to Hanoi (LONG BIEN)- Junior Sales Development Rep cum QA (Full-time)
At a glance
Entry-level Sales Development role at RAKUNA. Long Biên · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Reach potential customers through LinkedIn, email, Reddit, and other outreach channels
- Build and update a customer database while encouraging prospects to book product demonstrations
- Run targeted email campaigns, support demos, and follow up on their results
- Create sales materials and help grow engagement through community-building activities
- Help maintain quality procedures, resolve product issues with other teams, and check standards
What you bring
- Mandatory proficiency in English for customer outreach and communication
- Strong computer skills, attentive listening, and the ability to learn quickly
- A proactive, persistent, disciplined, open-minded, and positive approach to work
Who this fits
This role suits an entry-level candidate who wants hands-on sales development work alongside product quality responsibilities. You will work onsite in Long Biên from eight to five, Monday through Friday, plus two Saturdays each month. Design, video editing, or AI chatbot experience is a plus.
From the employer
Rakuna is an HR technology company based in Silicon Valley, US and Hanoi, Vietnam providing on-demand campus recruiting solutions for employers in North America. Rakuna is on a mission to help employers adapt to the ever-changing recruiting landscape and hire their next wave of talents with the right technology. The Rakuna platform allows organizations to handle all recruitment marketing and operations activities with a single solution to attract, engage, and nurture top candidates.
For more info: https://www.rakuna.co/
Our Junior Sales Development Representative (SDR) cum QA position offers an entry point into the world of business development, providing foundational knowledge and valuable skills:
Responsibilities
1. Sales & Marketing Development (80%)
- Conduct proactive sales outreach via multiple channels, including LinkedIn, Email, Reddit, etc, to engage potential customers.
- Develop and maintain a comprehensive customer database.
- Drive lead generation by encouraging prospects to schedule product demonstrations.
- Implement targeted email marketing campaigns to attract and nurture leads.
- Support product demonstrations and diligently follow up on outcomes.
- Prepare sales & marketing materials
- Actively participate in community-building efforts to expand reach and engagement.
2. Compliance & Product Quality Assurance (20%)
- Assist in developing and implementing quality assurance policies and procedures.
- Coordinate with teams to address quality-related issues and ensure continuous improvement
- Monitor and ensure adherence to quality standards for company products.
To succeed in this program, candidates must possess the following:
- Proficient English language skills (mandatory)
- Proactive communication skills.
- Strong Computer literacy
- Strong listening and quick learning abilities.
- Persistence and discipline in their work, open-minded, and possess a positive work attitude.
- Plus: Having some experiences with design, video edit, or AI chatbots usage is a plus
Benefits
- Participation in company-wide training programs.
- Training in communication and customer outreach skills.
- Mentorship from the company's management leaders.
- Opportunity to be considered for full-time employment upon program completion.
- Receive allowances (after completing the 2-weeks training):
- Lunch allowance: VND 30,000 per day.
- Performance-based bonus
Perks
- Join a young, dynamic, multinational, and multifunctional team that serves global customers with new challenges every day.
- Be part of a fast-paced, goal-oriented work environment committed to long-term career development.
- Receive monthly 1-1 performance reviews with your supervisor/manager to ensure you meet your goals and get the support you need to succeed in your role.
- Working hours: 8:00 AM - 5:00 PM, Monday to Friday and 2 Saturdays per month.
- Work directly at: 156 Viet Hung Street, Viet Hung Ward, Hanoi.
Apply
Submit your resume to apply. Only qualified candidates will be contacted.
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