Solutions Consultant, Mid-Market
At a glance
Mid-level Solutions & Sales Engineering role at Ramp. Remote, USA · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build customized demos that show accounting features, workflows, and product value to prospective customers
- Assess new opportunities through use cases, ROI analysis, and technical discovery
- Design product configurations and integrations that fit each customer's operating needs
- Help sales and post-sales teams deliver complex technical and accounting implementations
- Capture customer use cases and best practices in technical materials and internal knowledge resources
What you bring
- At least three years in solutions consulting, sales engineering, solutions architecture, or a similar customer-facing SaaS role
- A bachelor's degree in computer science, engineering, business, finance, accounting, or a related discipline
- Hands-on proficiency with IdP, HRIS, and/or ERP solutions
- Strong knowledge of accounting systems, controllership requirements, and finance workflows
- Technical capability in engineering, system design, and writing detailed specifications
Who this fits
This role suits a mid-level, customer-facing technical professional who can connect accounting workflows, SaaS implementations, APIs, and customer needs. You’ll work closely with Sales, Product, Customer Success, Account Management, and post-sales teams while supporting customers from evaluation through activation. The role is remote and based in New York, with relocation coverage to NYC or SF if needed.
From the employer
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with current and potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our customers' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to customers, and facilitate communication between internal technical teams and customers. Partner Consultants drive customer success from deal evaluation to product activation, influencing product development to enhance Ramp's value proposition continually. This role requires strong technical skills to educate on accounting features and seamlessly integrate them across customer touchpoints.
What You’ll Do
Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
What You’ll Need
3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
Bachelor's degree in computer science, engineering, business, finance, accounting or related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows
Exceptional organizational, project management, and time management abilities
Strong skills in engineering, system design, and technical specification writing
Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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