Sales Manager (Kota Kinabalu)
At a glance
Mid-level Sales Leadership role at Rentokil Initial. Kota Kinabalu · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Coach salespeople in the field, giving immediate feedback while managing activity, pipeline health, and skill gaps
- Turn company direction into practical sales plans through energetic team meetings and ongoing performance management
- Grow branch revenue through new business, client retention, price increases, cross-selling, and accurate forecasting
- Visit key customers, resolve complex service issues, and coordinate with Service and Operations on solutions
- Lead complex contract negotiations and closings, then ensure clean handoffs while keeping sales records current
What you bring
- At least five years managing or supervising sales teams successfully
- A valid driver's license and your own vehicle
- Malaysian citizenship or relevant resident status
- Comfort using sales data to make decisions, manage performance, and coach others
- Confidence with outdoor work, on-site inspections, independent execution, and customer relationship building
Who this fits
This suits a hands-on sales leader who coaches from the field, builds customer trust, and takes direct ownership of branch revenue. The role is onsite in Kota Kinabalu, includes outdoor visits and inspections, and requires a valid driver's license, a personal vehicle, and Malaysian citizenship or relevant resident status.
From the employer
Are you a natural leader who thrives on coaching others to victory?
Join the Global Leader, Right Here in Malaysia
For over 50 years, Rentokil Initial has been the brand Malaysians trust. We are the premier name in the pest control and hygiene services industry, dedicated to protecting people, enhancing lives, and preserving our planet.
As our presence expands across 11 major cities nationwide, we are looking for a passionate and dynamic Sales Manager to lead the charge. If you are a motivated "player-coach" who loves to build and inspire a high-performing team, this is your opportunity
How You'll Make an Impact
1. Team Leadership & Coaching:
- Mentor & Develop: Act as a true "player-coach," spending significant time in the field to provide real-time coaching, feedback and support.
- Inspire & Align: Lead high-energy team meetings, translating company strategy into a clear, actionable sales plan.
- Drive Performance: Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success.
2. Strategic Growth & Revenue:
- Own Your Market: Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities.
- Be a Data-Driven Strategist: Use sales data to review pipelines, identify winning strategies, and forecast accurately.
- Become the Market Expert: Keep a pulse on market trends and competitors, sharpening our unique selling propositions.
3. Customer & Operational Excellence:
- Champion Customer Relationships: Personally visit key clients to understand their needs, gather feedback, and ensure we are delivering service that delights.
- Act as the Key Problem-Solver: Be the central point of contact for complex service issues. You will be hands-on, liaising directly with clients and internal departments (like Service and Operations) to manage challenges and see them through to a successful resolution.
- Quarterback Major Deals: Guide your team in coordinating, negotiating, and closing complex contracts, ensuring a smooth handover to operations.
- Be Hands-On: Be agile and ready to conduct on-site inspections (yes, sometimes under the sun!) to support your team and secure new business.
- Drive Accountability: Take responsibility by ensuring your team's daily sales activities are accurately and promptly updated in our system.
- Collaborate to Win: Work closely with service and finance teams to ensure a seamless customer experience, including assisting with collections.
Requirements
What It Takes to Succeed:
- A "Leader-Coach" Mentality: Dynamic, results-oriented, and believes in building people up. You excel at fostering teamwork and positive energy.
- Proven Leadership: At least 5 years of successful sales management or supervisory experience. A Diploma or Degree in any field is a plus.
- Data-Driven & Analytical: Use data to make decisions, manage performance, and coach your team effectively.
- A Master Networker: Natural talent for building and maintaining strong, trust-based customer relationships.
- Resilient & Autonomous: Self-starter who thrives on challenges and can work independently to get the job done.
- Field-Ready: Comfortable working outdoors, conducting on-site visits, and leading from the front.
- The Essentials: Must possess a valid driver's license, own vehicle and a Malaysian citizen or hold relevant resident status.
Benefits
Why You'll Love Working With Us
We invest in our people. We offer a competitive package and a culture of success.
- Attractive Compensation: Base salary and sales incentives.
- Travel Support: Transportation allowance and fuel card.
- Total Wellness: Comprehensive medical, specialist, dental, and optical plans.
- Peace of Mind: Full coverage for Surgical & Hospitalization, Term Life, and Personal Accident insurance.
- Future-Proofing: Additional retirement benefits to secure your future.
- The Perks: Staff purchase plans, a mobile phone, and all the smart tools you need to succeed.
Ready to Make an Impact?
You won’t be starting from scratch. You'll join a high-energy, competitive team that is laser-focused on results. We provide extensive product training and hands-on support from our in-house specialists.
This is more than a job. It's a career with the industry leader. Don't wait. Apply now and let's grow together!
Location:
Rentokil Initial Kota Kinabalu, DBKK No 37, Lot 19, Kuala Neutron, Neutron Riverside, Jalan Tuaran Bypass, 88450 Kota Kinabalu, Sabah.
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