Global Key Account Manager - High-Performance Computing

Rittal rittal.us Open · verified Sep 25, 2026

Remote Worldwide Full-time Manager Account Management

At a glance

Mid-level Account Management role at Rittal. Remote · full-time.

Pay not stated

RoleAccount Management

SeniorityManager

LocationWorldwide

WorkplaceRemote

EmploymentFull-time

PostedJul 28, 2026 · 8w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Manage strategic and daily relationships with assigned global HPC customers as their main contact
Build account plans, run quarterly reviews, and measure progress against KPIs and growth goals
Coordinate delivery, open orders, supply updates, and internal fixes when customer issues arise
Lead product launches and transitions while managing timelines, communication, and risk
Find expansion opportunities, present tailored solutions, and grow revenue across customer functions

What you bring

A bachelor's degree, preferably in engineering, business management, marketing, or a related field
Four to six years in account management, enterprise sales, or business development
Experience handling complex accounts with multiple stakeholders and generating revenue growth
Strong communication, presentation, analytical, problem-solving, and relationship-building skills
Working knowledge of Word, Excel, PowerPoint, and Salesforce or an equivalent CRM

Who this fits

You will suit a hands-on sales professional who can independently own complex global HPC accounts and work across customer levels. The role involves coordination with supply chain, logistics, product management, quality, engineering, and marketing teams. It is remote and includes global account ownership.

From the employer

Global Key Account Manager – High-Performance Computing

Proven Leadership, Hard Work and Innovation Alive and Well in North America

Rittal LLC designs and manufactures world-leading industrial and IT infrastructure solutions, including enclosures, racks, high-density power systems, and climate/thermal management technologies supporting industrial automation, data centers, edge deployments, and high-performance computing (HPC) environments. Our High-Performance Computing segment supports some of the world's most advanced computing environments, including AI, research, cloud, and large-scale compute operators, requiring exceptional operational discipline, speed, and customer intimacy.

Role Overview
The Global Key Account Manager - High-Performance Computing (HPC) is a commercially focused role responsible for independently managing and growing relationships with assigned global high-performance computing customers. This is a hands-on account ownership role suited for a sales professional who can navigate complex organizations, execute against account plans, and identify new business opportunities.

Key Responsibilities

Manage day-to-day and strategic interactions with assigned global high-performance computing accounts, serving as the primary point of contact for customer relationships.
Develop and execute account plans, conduct quarterly business reviews, and track performance against defined KPIs and growth targets.
Monitor delivery schedules, open orders, and supply chain updates, coordinating internal resolution of issues to meet customer expectations.
Track and report on customer quality, pricing, and delivery KPIs, and coordinate cross-functional responses when performance gaps are identified.
Align internally with supply chain, logistics, product management, quality, and engineering teams to support and advance ongoing high-performance computing programs.
Lead new product introduction activities and product transitions, managing timelines, stakeholder communication, and risk mitigation.
Own order forecasting processes and translating customer demand signals into actionable input for production and capacity planning teams.
Identify and develop new contacts, projects, and expansion opportunities within assigned HPC accounts to grow the scope and revenue.
Prepare and deliver tailored product and solution presentations and proposals.
Maintain regular, proactive communication with customer teams to ensure high satisfaction and strengthen the overall relationship.
Drive penetration across key customer functions including procurement, engineering, operations, sustainability, and senior leadership.
Share market intelligence and strategic insights with leadership to improve commercial and product decisions.
Coordinate with marketing on customer events, executive visits, and HPC-focused collateral and campaigns.
Maintain compliance with corporate procedures, ISO requirements, and documentation standards across all account activities.

Requirements

Bachelor's degree required, engineering, business management, marketing, or a related field preferred.
Minimum of 4–6 years of experience in account management, enterprise sales, or business development - preferably within IT infrastructure, data center, or technology sectors.
Proven ability to independently manage complex, multi-stakeholder accounts and drive revenue growth.
Strong interpersonal skills with the ability to build trusted relationships across multiple levels of customer organization.
Solid analytical and problem-solving skills with attention to detail.
Excellent verbal and written communication and presentation skills.
Proficiency in MS Office (Word, Excel, PowerPoint) and CRM platforms (Salesforce or equivalent).
Global account management or cross-regional experience is a plus.

#LI_JH1 #SalesIND

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.