Internal Communications Advisor

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About the Role 

We are seeking a Max-term (12 months ) Full time (38h/week) Internal Communications Advisor, Location – Territorial Support Office (TSO) Blackburn, Victoria, tasked with providing a exceptional, customer focused service to drive excellence and performance. 

Purpose of the Role 

The Internal Communications Advisor will support the Executive Manager, Change and Internal Communications, you will play a key role in delivering strategic internal communications that engage employees, support organisational priorities, and strengthen connection across The Salvation Army.

This role is ideal for a communications professional who enjoys partnering with stakeholders, translating complex information into clear and engaging messaging, and helping teams achieve their objectives through effective communication.

Key Roles and Responsibilities:  

The Internal Communications Advisor is responsible for developing, implementing and evaluating internal communication strategies, plans and initiatives that support organisational priorities and enhance employee engagement. Working collaboratively across a diverse portfolio of stakeholders, the role provides trusted communications advice and support,

The Internal Communications Advisor contributes to the delivery and continuous improvement of internal communications across the organisation by:

• Implementing TSA’s Internal Communications Strategy to support organisational priorities and objectives.

• Developing and delivering targeted internal communication plans, campaigns and channels.

• Partnering with stakeholders to provide strategic internal communications advice and support.

• Managing and enhancing internal communication channels to improve employee experience and information accessibility.

• Creating high-quality communication content, including newsletters, leader messages, operational updates, fact sheets and infographics.

• Ensuringall communications align with brand standards, governance requirements and communication protocols.

• Identifying and mitigating communication risks while continuously enhancing channels, processes and employee engagement.

Skills Required:

• Minimum 3 years’ communications experience in internal communications, corporate communications or a related field.

• Demonstrated experience developing and implementing communication strategies, plans and campaigns.

• Exceptional written communication, editing and storytelling skills.

• Strong stakeholder engagement and relationship management capabilities

• Experience working in complex organisations and partnering with multiple teams and stakeholders.

• Ability to manage competing priorities and deliver high-quality outcomes within deadlines.

• Strong analytical skills with the ability to interpret communication metrics and provide actionable insights.

• Experience working with employee communication platforms, such as Staffbase, Microsoft SharePoint or similar platforms, highly regarded.

Qualifications

• Tertiary qualification in Communications, Public Relations, Journalism, Marketing or a related discipline.

Why Work for us: 
In return we offer our employees real and meaningful benefits such as; 

• As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

• Flexible working conditions 

• Health, fitness and financial discounts / benefits 

• Paid parental leave - 12 weeks 

• Up to 8 weeks leave per year through our purchase leave scheme  

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

• Purpose driven career which has positive social and sustainable outcomes 

• Employee Assistance Program - Independent confidential counselling service, opportunity for career development; 

• An inclusive culture of dedicated, passionate and professional team members 

• Positively supporting and impacting the lives of others through your career contribution.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration