Account Director

SBM Open · verified Sep 24, 2026

4 Locations Full-time Director Account Management

At a glance

Leadership Account Management role at SBM. 4 Locations · full-time · $140,000–$160,000 base.

SalaryStated by SBM

$140,000 – $160,000

Base salary for this role, in USD per year, as published in the posting.

RoleAccount Management

SeniorityDirector

Location4 Locations

EmploymentFull-time

Base pay$140,000–$160,000

PostedAug 31, 2026 · 3w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Shape retention and expansion plans for a specific customer, using direct work or subordinate supervisors
Study research for competitive moves and market shifts, then interpret customer views of services and relationships
Advise development teams on customer needs in the market and the product capabilities they require
Present account strategies spanning marketing, operations, communications, sales, and employee satisfaction to executives
Assess program outcomes, recommend strategic adjustments, and coordinate pricing, positioning, and packaging with other departments

What you bring

A business management or related bachelor's degree plus five to eight years of experience, or an equivalent combination
A valid driver's license may be required for the role
Experience leading people through hiring, work assignments, evaluations, training, recognition, discipline, and problem resolution

Who this fits

You'll suit a senior account leader who can grow and retain a defined customer while managing employees and coordinating across departments. The role combines customer strategy, product input, executive communication, and program analysis. A business-related degree with relevant experience, or an equivalent background, is expected; a driver's license may also be required.

From the employer

Title:

Account Director

Job Description:

NOW HIRING: Account Director

Compensation: $140,000-$160,000 per year

Job Overview

Plans, develops, and implements customer strategies for the retention of existing business and growth within a specific customer by performing the following duties personally or through subordinate supervisors.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Provides direction and develops growth and retention for client specific programs.
Reviews research to anticipate competition and market trends and translate customer’s attitudes of services and relationship
Consults with development teams on market requirements and product features
Communicates strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team
Coordinates and aligns strategy with corporate growth plan.
Works with other departments to help develop relationship with regards to, pricing, positioning, and packaging
Evaluates and analyzes program results and presents recommendations for changes in strategy

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience: Bachelor’s degree in Business Management, or a related field from a four-year college or university with 5-8 years of experience; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver’s license.

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.