Sales Manager, Commercial (SMB)
At a glance
Mid-level Sales Leadership role at Scribe. San Francisco · full-time · $260,000–$300,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own SMB pipeline movement, deal speed, and activity outcomes across a high-volume commercial funnel
- Coach Account Executives live during calls and deals to improve discovery, demos, and consistent closing
- Create repeatable playbooks that turn product usage into scalable PLG-assisted sales
- Keep forecasts dependable by enforcing clean pipeline data and reviewing what is likely to close
- Build early-career seller capability through coaching, promotion paths, and internal talent development
What you bring
- You have led a commercial or comparable SMB team with at least seven Account Executives, including hiring and performance management
- You have managed sellers closing $10K to $50K ARR deals on roughly 30 to 60 day sales cycles
- You have worked in high-volume inbound or PLG sales and improved the motions supporting that model
- You can use pipeline, conversion, and activity-based forecasting data to identify where intervention is needed
Who this fits
You’ll suit a hands-on sales manager who coaches in live situations, values repeatable execution, and can develop a whole team rather than only top performers. This is a hybrid role based in San Francisco, with three office days each week, and you must live near the Bay Area.
From the employer
About Scribe
Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.
We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.
📌 About the Role
Scribe's Commercial business is one of the fastest growing parts of the company, fueled by massive inbound demand from a product that sells itself, and a sales team that converts that signal into revenue. As Sales Manager, Commercial, you'll lead a team of Account Executives closing high velocity deals with small and mid sized businesses, turning product led interest into paid customers at scale. This is a role for someone who coaches in real time, builds repeatable systems, and gets energized by a high volume environment where speed and consistency are the job.
🛠️ What You'll Do
Own pipeline conversion and deal velocity across the SMB funnel, holding the team to clear activity and outcome metrics in a fast moving, high volume environment
Coach Account Executives in real time, on calls, in deals, and in the field, to sharpen discovery, tighten demo efficiency, and close with consistency
Build and refine playbooks for PLG assisted selling, turning organic product usage into a repeatable motion that scales across the team
Drive forecast accuracy and pipeline hygiene across a high activity book, ensuring leadership has a reliable view of what's closing and what needs attention
Develop early career sellers into strong performers with clear promotion paths, creating a pipeline of talent from within the team
Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion, flagging what's broken and building what's missing
🔍 What We're Looking For
Has led a Commercial or similar SMB/CML sales team of at least 7 Account Executives, including hiring and performance management, in a high growth environment
Has managed reps closing $10K to $50K ARR deals on 30 to 60 day cycles and knows what good looks like at that pace and deal size
Has operated in a high volume, inbound led or PLG sales environment and built or refined the motions that make it work
Fluent in pipeline management, conversion metrics, and activity based forecasting, and can read a funnel and know exactly where to intervene
Coaches for efficiency and repeatability, not just outcome, and knows how to get a whole team to a high standard, not just the top performers
📍 Location
Hybrid. Based in San Francisco. We work from the office 3 days per week; candidate must reside close to the bay area.
💰 Compensation
On-Target Earnings is determined by tenure, experience, and performance throughout the interview process. Your recruiter will discuss the target range during your first call.
OTE is a 60/40 split, uncapped commission, and accelerators for over-attainment.
Total compensation includes cash + equity + benefits.
🎁 Benefits
Health, dental, and vision insurance for you and your dependents
Flexible paid time off and company holidays
401(k)
Paid parental leave
Daily catered lunch (SF office)
Commuter benefits
Home office stipend
At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.
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