Enterprise Account Executive
At a glance
Mid-level Account Executive role at Serval. San Francisco · full-time · $300,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Take enterprise accounts from initial outreach through closing and expansion
- Build trusted relationships with senior IT, Security, and Operations leaders
- Coordinate technical, security, and business stakeholders through complex buying decisions
- Demonstrate Serval and connect its automation to ROI and efficiency gains
- Work with founders, product, and engineering on roadmap, delivery, and repeatable sales plays
What you bring
- Bring at least four years of full-cycle B2B SaaS selling with consistently strong results
- Have sold technical or workflow automation products to organizations with one to five thousand employees
- Run consultative two-to-six-month sales processes with VP buyers in IT, Security, or Operations
- Use strategic account planning, multi-threading, and executive communication effectively
- Operate independently in ambiguity with strong presentation, negotiation, and storytelling skills
Who this fits
This role suits a high-agency enterprise seller who can help create process in an unstructured, early-stage environment. You must work from Serval’s San Francisco headquarters five days each week. Customer-site and event travel is expected, generally once per quarter.
From the employer
Who We Are
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
Role Overview
As an Enterprise Account Executive, you'll own Serval's target accounts across some of the most dynamic and fast-moving companies in the market. You'll lead complex, multi-threaded sales cycles with IT, Security, and Operations executives to help organizations transform their workflows through AI automation.
You'll collaborate closely with our founders and product team to shape Serval's enterprise motion, influence roadmap priorities, and define what AI-powered IT looks like at scale. This is a rare opportunity to help build a category-defining company from the ground up.
What You’ll Do
Own the full enterprise sales cycle — from prospecting and stakeholder mapping to close and expansion.
Develop deep relationships with senior IT, Security, and Operations leaders, becoming a trusted advisor on automation strategy.
Orchestrate complex buying committees, aligning technical, security, and business stakeholders around Serval's value proposition.
Deliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.
Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery.
Create repeatable playbooks for Serval's enterprise motion — deal structure, pricing, and expansion strategy.
Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).
What You’ll Need
4+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.
Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders.
Expertise running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations.
Skilled in strategic account planning, multi-threading, and executive communication.
High-agency operator — thrives in unstructured environments and helps define process rather than follow it.
Exceptional presentation, negotiation, and storytelling skills.
Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.
Nice to Have
Previous experience at high-velocity SaaS companies.
Experience joining or helping scale an early-stage startup (Series A–D).
Recognition for top performance — President's Club, top 10%, or rapid promotions.
Familiarity with AI, ITSM, or workflow automation categories.
Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences.
What We Offer
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
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