Application / Customer Engineer II
At a glance
Mid-level Solutions & Sales Engineering role at Smiths Group. 93 Lexington Drive, Laconia, NEW HAMPSHIRE, United States · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Translate complex customer needs into design solutions using engineering analysis and manufacturing knowledge
- Support new-business pursuits by coordinating with internal teams across product lines
- Carry technical releases through requirements, configurations, testing, drawings, documentation, changes, and contract reviews
- Lead customer discussions that resolve configuration and change issues throughout the product life cycle
- Review calculations, models, drawings, and design records for accuracy, functionality, and completeness
What you bring
- A bachelor’s degree plus two years of related experience or training, or an equivalent mix of education and experience
- Working knowledge of product configuration, tooling, manufacturing methods, cost estimates, TSO, and PMA reviews
- Ability to work independently while staying coachable, goal-oriented, collaborative, dependable, and punctual
Who this fits
You’ll suit a mid-level engineering role that combines customer work, technical releases, product configuration, and manufacturing knowledge. The position is onsite in Laconia, New Hampshire, and may include representing the company on industry committees.
From the employer
Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey.
STS Aerospace in Laconia, NH is searching for an Application / Customer Engineer II to join the team. This position is responsible for the interpretation of complex customer requirements, develops, plans, and implements design solutions via engineering analysis, product capability, manufacturing knowledge, and engineering processes across all product lines. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities.
Essential Duties and Responsibilities Include: Other duties may be assigned.
- Collaboratively work with internal teams in pursuit of new business opportunities. Knowledgeable in product application and configuration, design solutions, manufacturing processes, tooling, and cost estimates across all product lines.
- Independently accesses complex customer requirements and executes complicated technical tasks associated with the engineering release process including but not limited to, requirements management, product configuration, test protocol, technical documentation, engineering drawings, change management / implementation and contract review deliverables across all product lines.
- Leads activities with internal and external customer agents to address and resolve part configuration, change management, and change implementation throughout the entire product life cycle.
- Knowledgeable in tasks associated with FAA Technical Standard Orders (TSO) and Parts Manufacturer Approval (PMA)
- Reviews and checks engineering calculations, design models, drawings, and design documents for technical content, errors, notes, accuracy, functionality, and completion.
- Initiates and executes continuous improvement and strategic initiatives.
- May represent the company on industry committees and accompanying duties.
- Must be coachable, goal orientated, self-starter, and excel independently or in a collaborative environment.
- Consistently, regularly, and predictably at work and on time.
- Other duties may be assigned as needed.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; and two years related experience and/or training; or equivalent combination of education and experience.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)
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