US Print-on-Demand Key Account Manager
US Full-time Manager Account Management
At a glance
Mid-level Account Management role at Stanley Stella. US · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationUS
EmploymentFull-time
PostedJul 24, 2026 · 2mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Set the US Print-on-Demand strategy, then pursue partners, dealers and accounts that can grow the channel
- Create account plans, run business reviews and act on sales, profitability, service and growth results
- Coordinate with the European team to bring US customer insight into global decisions and localize initiatives
- Represent the business at trade shows, customer meetings and industry events while building sector relationships
- Keep CRM records current, forecast sales and align customer commitments with inventory, operations and profitability
What you bring
- At least five years in sales, business development or key account management across Print-on-Demand, promotional products or wholesale apparel
- A record of building partnerships, adding channel partners and expanding important customer accounts
- Hands-on experience with account plans, sales pipelines and revenue targets
- Strong commercial judgment, plus clear communication, negotiation and relationship-building skills
Who this fits
You’ll suit a commercially accountable account leader with an existing Print-on-Demand, apparel decoration or promotional products network. The role involves extensive travel across the US, at least half of the time, plus occasional international travel. You’ll work across international and cross-functional teams in a changing business environment.
From the employer
As US Print-on-Demand Key Account Manager, you will lead the growth and development of Stanley/Stella's Print-on-Demand business across the United States.
Acting as the primary commercial owner of the channel, you will build and strengthen relationships with official dealers, strategic partners and key accounts while identifying new opportunities to accelerate growth.
Combining business development, account management and strategic planning, you will play a key role in expanding Stanley/Stella's presence within the US Print-on-Demand ecosystem and delivering a premium experience to our partners.
Working closely with our European Print-on-Demand team and cross-functional stakeholders across Sales, Marketing, Supply Chain, Planning, Finance and Customer Excellence, you will help shape the future of one of Stanley/Stella's key growth channels.
Acting as the primary commercial owner of the channel, you will build and strengthen relationships with official dealers, strategic partners and key accounts while identifying new opportunities to accelerate growth.
Combining business development, account management and strategic planning, you will play a key role in expanding Stanley/Stella's presence within the US Print-on-Demand ecosystem and delivering a premium experience to our partners.
Working closely with our European Print-on-Demand team and cross-functional stakeholders across Sales, Marketing, Supply Chain, Planning, Finance and Customer Excellence, you will help shape the future of one of Stanley/Stella's key growth channels.
Channel & Account Development
- Define and execute the US Print-on-Demand commercial strategy in line with Stanley/Stella's growth ambitions and brand positioning
- Identify, recruit and develop new Print-on-Demand partners, official dealers and strategic accounts across the region
- Build and execute account plans that support customer growth, strengthen partnerships and unlock new business opportunities
- Lead regular business reviews focused on sales performance, profitability, service levels and growth initiatives
- Own sales and profitability targets and proactively implement actions to drive performance
US & European Collaboration
- Partner closely with the European Print-on-Demand team to align account strategies, share market insights and ensure consistency across international partnerships
- Act as the voice of the US market, bringing customer feedback, trends and opportunities into global discussions
- Adapt global initiatives and strategic programs to maximize their impact in the US market
Market Presence & Relationship Building
- Develop a strong network within the Print-on-Demand, decoration and apparel ecosystem
- Establish trusted relationships with key stakeholders across customers, partners and industry influencers
- Represent Stanley/Stella at trade shows, industry events, customer meetings and networking opportunities
- Strengthen brand visibility and reinforce Stanley/Stella's position as a preferred partner within the market
Sales Planning, CRM & Business Performance
- Maintain accurate customer, opportunity and account information within the CRM environment
- Deliver reliable sales forecasts and provide clear insights on performance drivers, risks and opportunities
- Leverage sales data, market intelligence and business insights to prioritize opportunities and optimize account performance
- Develop and monitor annual sales plans for the channel, strategic accounts and dealer network
Cross-Functional Execution
- Collaborate closely with Marketing, Supply Chain, Planning, Finance and Customer Excellence teams to deliver outstanding customer experiences
- Ensure commercial commitments are aligned with inventory availability, operational capabilities and profitability objectives
- Support the development of customer-facing initiatives, co-branded programs and growth opportunities that strengthen demand and engagement
- Minimum 5 years of experience in Sales, Business Development or Key Account Management within Print-on-Demand, promotional products, wholesale apparel or a related industry
- Proven track record of developing strategic partnerships, recruiting channel partners and growing key accounts
- Experience managing account plans, sales pipelines and revenue targets
- Existing network within the Print-on-Demand, apparel decoration or promotional products ecosystem is a strong advantage
- Strong commercial acumen and ability to identify growth opportunities
- Excellent communication, negotiation and relationship-building skills
- Entrepreneurial mindset with a high level of ownership and accountability
- Comfortable operating in a fast-growing and evolving business environment
- Experience collaborating with international and cross-functional teams is a plus
- Willingness to travel extensively across the US (minimum 50%) and occasionally internationally
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