Sales Manager, Account Executives - Startups (Grower)
At a glance
Mid-level Account Executive role at Stripe. New York.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build and run a team of Account Executives serving North American startup customers
- Set the team’s direction with senior leaders and manage daily execution against sales and growth measures
- Grow upsell and cross-sell revenue while improving renewals among promising startup accounts
- Coach sellers through consultative, solution-led work across the existing-customer sales cycle
- Maintain senior customer relationships and coordinate with VC and marketing teams on startup go-to-market work
What you bring
- At least eight years of relevant experience, including two or more years managing people
- A background leading sales or account management in an early-stage, fast-growing technology setting
- Evidence of strong results in new-business selling or expanding existing customer accounts
- Experience hiring, training, and coaching a high-performing sales team
- The ability to explain technical ideas in terms relevant to an industry or business
Who this fits
You’ll suit a proactive sales leader who can handle ambiguity, manage a high-performing team, and solve problems with limited oversight. The role combines people management with direct work on strategic customer relationships. It is based in New York and focuses on North American startups.
From the employer
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Startups Grower team is a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products. You will act as both a people manager and a strategic visionary for the team.
What you’ll do
As a Manager of the Core Grower team, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers.
Responsibilities
- Recruit and build a team of Existing Business sellers
- Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics
- Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups
- Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
- Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users
- Inspire, motivate and enable personal- and career-development of team members
- Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs
- Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts
Who you are
We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams, and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication, and relationship-building skills.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus—not a requirement.
Minimum requirements
- 8+ years of relevant experience, with at least 2 years in people management
- Experience leading sales or account management in an early stage, high-growth technology environment
- Proven track record of high performance in a new business sales or existing customer upselling role
- Ability to hire, train and coach a high-performance sales team
- Ability to build relationships with strategic clients and industry thought leaders
- Demonstrated passion for start-ups and new technology businesses
- Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
Preferred qualifications
- Prior experience at a growth stage Internet/software company
- Prior experience in enterprise sales
- Prior experience in the payments industry
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