Client Onboarding Analyst
At a glance
Mid-level Customer Success role at Sumitomo Mitsui Banking Corporation. New York · $63,000–$75,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Process client onboarding files and complete KYC checks under AML and BSA requirements
- Collect, review, and file source-of-wealth evidence and other client documentation
- Research account details, assess risk, and prepare summaries using established procedures
- Enter information into core systems and keep records aligned with retention rules
- Coordinate with operations and business teams to resolve onboarding issues and report progress
What you bring
- Working knowledge of AML rules and KYC standards for identification and due diligence
- Ability to recognize KYC risk factors, complete assessments, and write overall risk summaries
- Careful handling of documentation, data entry, and processing tasks
Who this fits
You'll suit a mid-level operations role focused on detailed KYC, AML, documentation, and risk work. The position uses a hybrid model, so you must live within a reasonable commute of the New York office. The listing recommends zero years of experience, and you may support lending operations teams and internal business units.
From the employer
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $63,000.00 and $75,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
Perform daily processing of client onboarding documentation and KYC due diligence. Verify that client and KYC information is complete according to anti-money laundering program policies. Verify and document clients' source of wealth, oversee the collation and review of source documents, and perform basic, additional and enhanced due diligence reviews according to KYC policies and procedures.
Role Objectives: Delivery
Provide support to onboarding processes, ensuring that all tasks and data required are complete and in line with AML / BSA policy. Support the end-to-end KYC process; collate and review client documentation, ensure that information provided is in good order and perform KYC due diligence screening on assigned clients. Perform research, analysis and risk assessment of new and existing account information based on established processes and policies. Ensure that client documentation is properly filed according to document retention policies. Be responsible for data entry into core system(s). Provide support to team and department projects, as required.
Role Objectives: Interpersonal
Support day-to-day interaction with operations teams and internal business units to respond to processing requests and ensure timely resolution to onboarding issues that may arise. Prepare reports and status updates to internal and external stakeholders. Provide operational coverage across lending operations teams and interact with other infrastructure groups to ensure that KYC and accounts are opened timely and accurately.
Role Objectives: Expertise
Demonstrate a good understanding of KYC requirements as they relate to the completion of documents, customer identification and various due diligence. Demonstrate ability to understand KYC risk factors in order to complete risk assessments and draft overall risk summaries. Demonstrate working knowledge of AML regulations.
Qualifications and Skills
Recommended years of experience: 0
Additional Requirements
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
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