Inside Sales Representative
At a glance
Mid-level Account Executive role at SW. Miami · full-time · $38,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Follow inbound and outbound leads through phone, email, and text to convert interest into sales
- Present products and services while giving customers responsive support throughout the buying process
- Spot customer needs that create upsell and cross-sell opportunities
- Keep CRM records current and coordinate with teammates while pursuing sales targets
What you bring
- Bring at least two years of sales experience and evidence of hitting quotas and KPIs
- Hold a high school diploma or GED and work comfortably in Microsoft Office
- Use English fluently, with additional language skills as a bonus
- Experience with ERP or CRM systems is preferred, especially alongside durable or soft-goods selling
Who this fits
You’ll suit a mid-level inside sales role focused on lead follow-up, customer communication, and quota performance. The job is based at the Miami, Florida location and reports to the Customer Service Manager. The stated starting salary is $38,000 per year plus commission.
From the employer
Company: Manufacturing & Distribution
Location: NW 35th Ave. Miami, FL 33142
Job Title: Inside Sales Representative
Reports to: Customer Service Manager
Starting Salary Range: $38k per year + Commission
Overview:
We are seeking a dynamic Inside Sales Representative to join our team in Miami, FL. As an integral part of our sales force, you will be responsible for driving revenue growth by developing new leads, fostering customer relationships, and ensuring a seamless sales process. If you are a results-oriented individual with a passion for sales and excellent communication skills, we want to hear from you.
Responsibilities:
- Engage with inbound and outbound customers, cultivating relationships and following up on leads to drive sales.
- Effectively promote our products and services while providing exceptional customer service.
- Manage multiple tasks efficiently, prioritize effectively, and meet sales targets.
- Maintain accurate records of customer interactions and sales activities using CRM tools.
- Collaborate with team members and work independently to achieve sales objectives.
- Utilize various communication channels (phone, email, text) to engage with customers.
- Identify customer needs and opportunities for upselling and cross-selling.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.
Requirements:
- Previous experience with ERP and CRM systems preferred.
- Background in selling durable or soft goods highly desired.
- Proven track record of meeting sales quotas and KPIs.
- Minimum of 2 years of sales experience, with online sales experience a plus.
- Fluency in English required, additional languages a bonus.
Education and Training:
- High school diploma/GED required.
- Proficiency in Microsoft Office suite.
Industry:
- Wholesale/Manufacturing
- E-Commerce
Employment Details:
- Employment At-Will: All employees have a work at-will relationship, allowing for termination by either party without cause or notice.
- Equal Employment Opportunity (EEO): We are committed to equal employment opportunity for all employees and applicants, adhering to local, state, and federal employment discrimination laws. We value diversity and ensure fair treatment in all aspects of employment.
This revised job description highlights the key responsibilities and requirements clearly, while also emphasizing the company's commitment to equal employment opportunities and a supportive work environment.
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