Enablement Officer / Solution Engineer
At a glance
Mid-level Solutions & Sales Engineering role at TechBiz Global GmbH. Remote, Türkiye · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Run product demonstrations and give technical guidance through solution design, APIs, and integrations during sales cycles
- Turn client business needs into technical recommendations and explain complex implementation details in accessible language
- Lead client onboarding through production launch, checking integration designs, API flows, and implementation plans
- Work directly with developers to connect CRMs, back-office systems, wallets, and payment flows using sound practices
- Troubleshoot integration problems, coordinate with product and engineering, and keep vendors aligned on delivery
What you bring
- You have worked as a Solution Engineer, Integration Engineer, or Technical Consultant in SaaS or fintech
- Hands-on knowledge of crypto payments, payment systems, PSP or API integrations, or wallet infrastructure
- Client-facing experience spanning pre-sales and technical support, including end-to-end integration ownership
- You can read and explain API documentation clearly to technical and non-technical audiences
- Professional fluency in written and spoken English, with structured problem-solving and independent follow-through
Who this fits
This role suits a mid-level solution or integration specialist who enjoys client-facing pre-sales, onboarding, troubleshooting, and technical ownership. You will work remotely from Antalya, Türkiye, with clients, developers, internal product and engineering teams, vendors, and partners.
From the employer
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Enablement Officer/Solution Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Pre-Sales & Demo
Deliver high-quality product demos to prospects and clients.
Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle.
Translate business requirements into technical recommendations for clients.
Integrations & Go-Live
Lead the full technical onboarding process for clients.
Review and validate integration designs, API flows, and implementation approaches.
Work directly with client developers to ensure smooth, correct, and efficient integration.
Own the go-live process, from first call to successful production launch.
Ensure clients follow best practices when integrating with CRMs, back-office systems, wallets, and payment flows.
Technical Expertise
Become an expert in the API, documentation, architecture, and workflows.
Translate complex technical concepts into clear, actionable guidance for non-technical clients.
Investigate, troubleshoot, and resolve integration-related issues.
Collaborate with internal product & engineering teams to escalate or resolve technical blockers.
Client Support & Success
Act as the primary technical point of contact for clients during onboarding and integration.
Support Technical Account Managers with technical clarifications and operational questions.
Advise customers on best practices for crypto payment infrastructure, security, and integrations.
Ensure that every client receives a professional, structured, and reliable technical experience.
Vendor & Partner Coordination
Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.
Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.
Mandatory Experience
Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment.
Hands-on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure.
Strong background in client-facing roles, pre-sales, and technical support.
Ability to read, understand, and explain API documentation.
Demonstrated ability to manage technical integrations end-to-end.
Skills & Competencies
Perfect English — written and verbal.
Excellent communication skills, capable of interacting with both technical and non-technical stakeholders.
Strong problem-solving ability with a structured and analytical approach.
High ownership mindset: able to drive integrations to completion without micromanagement.
Ability to operate in a fast-paced, high-expectation environment.
Professionalism, reliability, and a positive, solution-oriented mindset.
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