Strategic Account Manager (ImmunoDiagnostic)
At a glance
Mid-level Account Management role at Thermofisher. Remote, United States of America · full-time · $80,000–$95,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow reagent revenue and retain customers across assigned immunodiagnostic laboratory accounts
- Build account plans for autoimmunity and allergy portfolios across Texas, Louisiana, Oklahoma, Missouri, and Arkansas
- Find ways to raise laboratory utilization and expand business through consultative, value-led selling
- Run Customer Business Reviews with commercial partners to assess metrics and set account priorities
- Coordinate between procurement, laboratory, medical, outreach, and Thermo Fisher commercial stakeholders
What you bring
- A bachelor’s degree, preferably in life sciences or business
- At least three years selling clinical diagnostics, laboratory diagnostics, or lab-focused medical devices
- A record of managing large health systems, integrated delivery networks, or reference laboratory accounts
- Success growing sales in diagnostics or medical device settings
- U.S. work authorization without current or future sponsorship, plus a valid driver’s license
Who this fits
You’ll suit a strategic account seller who can work through complex healthcare buying groups and communicate clinical and operational value. The position is field-based, requires residence in Texas, ideally Dallas, and involves travel across the assigned states up to seventy-five percent of the time. Relocation support is not provided, and the role requires independent driving, background screening, and drug screening.
From the employer
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Are you passionate about making a difference in the field of diagnostics? Join our team at Thermo Fisher Scientific, the world leader in serving science!
Our diagnostic portfolio offers cutting-edge solutions for areas like transplant, oncology, infectious disease, and allergy and autoimmune disease, among others. We provide innovative answers to some of the most challenging and unique diagnostic questions, that ultimately help clinicians and healthcare professional determine the best treatment for their patients.
The Immunodiagnostic Division (IDD) is focused on the management of allergies, asthma and autoimmune diseases (like diabetes, rheumatoid arthritis and multiple sclerosis).
A Day in the Life:
The Strategic Account Manager is responsible for driving reagent revenue growth and customer retention across a defined portfolio of laboratory accounts within the ImmunoDiagnostics Division. This role focuses on defending, retaining, and expanding business within Reference Laboratories, Hospitals, and Integrated Health System Laboratories.
The successful candidate will develop and execute strategic account plans supporting the Autoimmunity and Allergy diagnostic portfolios across the assigned territory. This includes identifying growth opportunities, increasing laboratory utilization, and strengthening long-term customer partnerships through consultative selling and value-based engagement.
A key responsibility of the role is leading regular Customer Business Reviews in collaboration with internal commercial partners to evaluate performance metrics, uncover opportunities, and align on strategic objectives.
The Strategic Account Manager serves as the primary point of contact between customer stakeholders—including Procurement, Laboratory Leadership, Medical Directors, and Outreach Teams—and Thermo Fisher commercial partners such as Regional Managers, Business Development Executives, Strategic Account Executives, and Technical Sales Specialists.
Success in this role requires strong business acumen, strategic selling capabilities, and the ability to effectively communicate clinical and operational value propositions within complex healthcare environments.
Location: This is a field-based position supporting customers across Texas, Louisiana, Oklahoma, Missouri, and Arkansas. Required to be based in Texas, ideally in Dallas, TX. Relocation assistance is NOT provided.
Keys to Success:
Education:
Bachelor’s degree required; Life Sciences or Business discipline preferred.
Experience:
3+ years of success in complex clinical diagnostics, laboratory diagnostics, or lab-focused medical device sales, with experience supporting hospital laboratories, reference labs, or integrated health systems
Demonstrated success managing large health systems, integrated delivery networks (IDNs), or reference laboratory accounts
Experience navigating complex customer buying processes and multi-stakeholder decision environments preferred
Knowledge, Skills, and Abilities
Proven track record of achieving sales growth in diagnostics or medical device environments
Strong strategic account management and consultative selling skills
Excellent communication, presentation, and cross-functional collaboration abilities
Ability to influence internal and external stakeholders without direct authority
Strong analytical and business planning capabilities
Understanding of U.S. healthcare market dynamics, laboratory operations, and reimbursement landscape
Ability to synthesize complex information and translate it into customer-focused solutions
Embodies Thermo Fisher’s 4I Values: Integrity, Intensity, Innovation, and Involvement
Additional Requirements
Ability to travel up to 75% within the assigned territory
Valid driver’s license and ability to travel independently throughout the region
Must be legally authorized to work in the United States without current or future sponsorship
Must successfully complete a comprehensive background check and drug screening
Compensation and Benefits
The salary range estimated for this position based in Texas is $80,000–$95,000.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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