Business Relationship Manager II
On-site New Orleans Full-time Manager Account Management
At a glance
Mid-level Account Management role at Tulane Ibqejb (CX_1). New Orleans · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationNew Orleans
WorkplaceOn-site
EmploymentFull-time
PostedJul 2, 2026 · 2mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Advise university business partners on technology choices that support strategic priorities and daily operational needs
- Serve as the connection between the information technology department and the university units it supports
- Help the AVP plan and deliver business-IT initiatives that advance unit objectives
- Provide consulting-level guidance with limited supervision from the AVP
- Represent business stakeholders’ needs while shaping effective technology use
What you bring
- A bachelor’s degree plus five years of relevant experience, or a high school diploma and eleven years of relevant experience
- A track record of working with business stakeholders across multiple organizations
- A relevant bachelor’s degree, ITSM or ITIL knowledge, higher-education experience, or BRMP certification can strengthen your profile
Who this fits
This role suits someone who can independently advise business stakeholders and connect their priorities to technology work. You’ll work onsite in New Orleans and support the AVP while requiring minimal supervision.
From the employer
The Business Relationship Manager (BRM) provides a direct linkage between Tulane University’s Information Technology Department and University Business Partners, proactively serving as a trusted advisor, key point of contact, and advocate on their behalf to ensure IT services meet their strategic priorities and everyday business needs. The BRM II assists the AVP for BRM with providing strategic consulting level support and guidance throughout business-IT initiatives, and supports the AVP in the planning and execution of initiatives to enable the University units to achieve objectives through the effective use of technology. The BRM II works proactively and requires minimal supervision from the AVP.
Minimum Qualification:
Bachelor’s degree and five years of relevant experience
OR
High School Diploma/Equivalent and eleven years of relevant experience
AND
Demonstrated experience partnering with business stakeholders in multiple organizations.
Preferred Qualification:
Bachelor’s Degree in a relevant field
Basic understanding of ITSM/ITIL
Prior experience in Higher Education
BRMP certification
Minimum Qualification:
Bachelor’s degree and five years of relevant experience
OR
High School Diploma/Equivalent and eleven years of relevant experience
AND
Demonstrated experience partnering with business stakeholders in multiple organizations.
Preferred Qualification:
Bachelor’s Degree in a relevant field
Basic understanding of ITSM/ITIL
Prior experience in Higher Education
BRMP certification
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