Client Services Content Operations & Data Entry Officer
At a glance
Mid-level Content Creation role at webook.com. Riyadh · full-time.
Pay not stated Content Creation salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll create and refresh event, product, venue, schedule, pricing, and category records
- You'll enter Arabic and English copy, then add images, terms, seating details, and other assets
- You'll check listings across web and mobile for errors, gaps, duplicates, and outdated information
- You'll track requested, finished, and published updates while meeting agreed timelines
- You'll coordinate fixes and urgent changes with operations, marketing, support, technology, and commercial teams
What you bring
- At least two years handling data, digital content, e-commerce operations, platform administration, or related work
- You write and type accurately in both Arabic and English
- You can use content management systems, spreadsheets, dashboards, and digital tools, including Excel or Google Sheets
- You stay organized and accurate through repetitive, high-volume work and shifting priorities
- Background in ticketing, events, e-commerce, sports, entertainment, or digital platforms is preferred
Who this fits
This suits a detail-focused operator who can manage substantial content volumes without losing accuracy or consistency. You should be comfortable coordinating across teams, handling confidential operational information, and escalating publishing or technical problems. The role is full-time and onsite in Riyadh, Saudi Arabia.
From the employer
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview :
The Content Operations & Data Entry Officer will be responsible for creating, reviewing, updating, and maintaining accurate content across digital platforms.
The role requires exceptional attention to detail, strong organizational skills, and the ability to manage high volumes of information accurately and efficiently.
Key Responsibilities
- Create and update events, products, categories, venues, schedules, pricing information, and related platform content.
- Enter Arabic and English content accurately into content management and operational systems.
- Review submitted content for completeness, consistency, spelling, formatting, and accuracy.
- Upload images, descriptions, terms, schedules, seating information, and other relevant assets.
- Ensure platform listings are published correctly and within agreed timelines.
- Maintain consistent naming conventions, content structures, and data standards.
- Conduct regular quality assurance checks across web and mobile platforms.
- Identify missing, incorrect, outdated, or duplicated information and coordinate corrections.
- Manage content update requests received from internal teams and project stakeholders.
- Maintain trackers for pending, completed, and published content.
- Support urgent updates during events, launches, schedule changes, or operational incidents.
- Escalate technical issues, publishing errors, and data inconsistencies to the appropriate teams.
- Coordinate with operations, marketing, customer support, technology, and commercial stakeholders.
- Maintain confidentiality when handling unpublished events, pricing, schedules, and operational information.
Requirements
- 2 or more years of experience in data entry, content operations, e-commerce operations, platform administration, or a similar role.
- Strong attention to detail and a high level of accuracy.
- Excellent Arabic and English typing and written-language skills.
- Comfortable working with content management systems, spreadsheets, dashboards, and digital tools.
- Good working knowledge of Microsoft Excel or Google Sheets.
- Ability to manage repetitive and high-volume tasks without compromising accuracy.
- Strong organizational and time-management skills.
- Ability to work under pressure and manage changing priorities.
- Experience in ticketing, events, e-commerce, sports, entertainment, or digital platforms is preferred.
Not this one either?
Claude or ChatGPT reads the other 90,537 for you.
Get better matches →
