Sales Development Representative
Wolters Kluwer Open · verified Sep 24, 2026 At a glance
Entry-level Sales Development role at Wolters Kluwer. Macquarie Park · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find new sales prospects and turn qualified opportunities into account sales
- Stay in touch with large or strategic customers after purchase to support lasting relationships
- Handle account issues while capturing customer concerns, suggestions, and product feedback
- Share improvement ideas with sales, order processing, customer success, and support teams
- Track market trends, competitor offerings, pricing, and relevant sales information for management
What you bring
- At least four years of sales experience or equivalent experience
- Strong knowledge of business, financials, products, services, and your market
- Clear written, verbal, and presentation skills for customer and internal communication
- Experience using customer relationship management software and interpreting market data
- Ability to plan territory or account activity and manage your own resources
Who this fits
This suits a sales professional who can prospect, manage strategic customer relationships, and work independently across account activity. The role is based in Macquarie Park, Australia, with hybrid working arrangements. You’ll travel to conferences, events, and customer meetings when required, and may need to attend the office during recruitment.
From the employer
We’re looking for a driven Sales Development Representative to join the Wolters Kluwer team. You are responsible for generating revenue by closing account sales and managing high-profile clients. You’ll work closely with different departments to identify and convert qualified opportunities, you will work on CCH iKnowConnect, a next-generation, AI-enabled research platform that helps tax and legal professionals access trusted content and deliver accurate advice faster.
Responsibilities:
Generate new sales prospects
Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
Communicate with customers with regards to any account problems and discusses customer concerns and suggestions
Focus efforts on product feedback, enhancement, upgrades, and development
Report suggestions to and develop solutions with sales, order processing, and customer success and support team
Compile data on marketing trends, competitive products and pricing and reports to management
Travel to and attend conferences, events and customer meetings as required
About You
4+ years’ experience in sales or other equivalent experience
Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
Excellent communication (both written & oral) and presentation skills
Ability to plan own territory/account approach and manage own resources;
Client Engagement: Ability to interact with clients and understand their needs.
Sales Techniques: Knowledge of effective sales strategies and techniques.
CRM Proficiency: Experience with customer relationship management software.
Data Analysis: Skills in interpreting market data and sales metrics.
Negotiation: Basic skills in negotiating terms with clients.
Project Organization: Ability to manage sales projects and campaigns.
Feedback Management: Skills in collecting and acting on client feedback.
Continuous Learning: Commitment to ongoing sales and product training.
Our Values
Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.
We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.
Culture and Benefits
We care for our people and a part of that we offer:
Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)
Learning and Development opportunities
Access to health and wellness programs
Parental leave benefits that exceed legislative requirements
The opportunity to work within a global organization with experienced leaders
You can learn more about what we do by visiting our:
Website : Wolters Kluwer Australia | Wolters Kluwer
Meet the People: How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
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