Key Account Manager - Metals (East)
At a glance
Mid-level Account Management role at AB SKF. Kolkata.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build a full picture of key customers and chart their organizations to uncover useful contacts
- Use SKF account-management processes to deliver annual revenue and margin results
- Find account opportunities and shape value-based proposals that benefit both sides
- Act as the main commercial contact while maintaining strong customer satisfaction
- Develop strategic account relationships until customers view you as a trusted long-term partner
What you bring
- A B.E. or B.Tech degree is required, while an MBA is preferred
- Bring five to eight years in key-account or sales work connected to metals
- Use business judgment, financial understanding, industry knowledge, and customer-focused thinking
- Communicate effectively with CXOs and senior management while building interpersonal relationships
Who this fits
This is an individual-contributor manager role for someone handling metals accounts from Kolkata. You will suit work that combines account growth, margin ownership, customer mapping, executive communication, and long-term relationship building.
From the employer
About SKF
SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.
SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.
To know more, please visit: www.skf.com/
About Industrial Markets
The industrial market in India is a dynamic and rapidly evolving sector that plays a crucial role in a company’s economic growth, with the manufacturing sector being the most diverse and promising. Industrial customers aim to improve operational efficiency while prioritising quality, reliability, and value collaborations that demonstrate a commitment to customer satisfaction and address their evolving needs.
At SKF, we provide industry-leading engineering solutions and technologies to industrial market that consistently deliver reliability and efficiency in their day-to-day operations. We cater to a range of industrial sectors, including heavy industries, wind, metals, railways, and general machinery, and help customers achieve their key objectives, depending on their specific application needs and challenges around the machines and equipment.
SKF Purpose Statement
Together, we re-imagine rotation for a better tomorrow.
By creating intelligent and clean solutions for people and the planet
JOB DESCRIPTION
Position Title: Key Account Manager – Metals
Reports To: Deputy General Manager Business Development
Role Type: Individual Contribution
Location: Kolkata
Job Responsibilities
Acquire holistic understanding of key customers’ needs and map customer organization at all levels to get desired insights.
Drive SKF key account management process/tools to achieve annual growth & margin targets.
Identify right opportunities with the customer account to develop and deliver value based offers for a win-win outcome.
Serve as a primary business contact for the customer and ensure high customer satisfaction.
Nurture strategic relationships with key accounts to become long term trusted partner to the customer.
Skill Set
Business Acumen and Financial Knowledge
Industry & Process knowledge
Domain Knowledge (Product / Segment / Application)
Market and Customer Orientation
Interpersonal Relationships
Executive Communication (CXOs/Top Mgmt)
Entrepreneur mindset
KPIs
Revenue & Margin Achievements
New Business Bookings
Wallet share improvements
Customer Ratings – Objective and Subjective
Education & Experience
B.E / B. Tech (Mandatory) & MBA (Preferred)
Experience of 5-8 years into Key accounts / sales experience with metal background
Interested candidates can share their resume to margaret.hirekerur@skf.com
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