Sales Development Representative
At a glance
Entry-level Sales Development role at Aptar Group. Mukwonago.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle quote and sample requests while coordinating internal work on emerging sales opportunities
- Resolve customer issues by aligning teams on lead times, quality questions, and product support
- Manage smaller accounts and help increase their value through the sales development program
- Use the sales CRM and online ordering portal, then train sales teams and customers on new features
- Review sales information and build views tailored to customer types and regions
What you bring
- A college or university degree, preferably in engineering or business
- One to three years of experience in a sales organization
- Working knowledge of Word, Excel, PowerPoint, internet software, and email
- Clear verbal and written communication with strong analytical and problem-solving ability
Who this fits
This role suits an early-career sales professional who can support customers, coordinate across Customer Service, Operations, Marketing, and Supply Chain, and independently move actions forward. You should be comfortable learning products, CRM capabilities, and an online ordering portal, then teaching others. The job is remote, with Mukwonago, Wisconsin preferred, and requires less than ten percent travel.
From the employer
Join our team and Be You Be Aptar.
Sales Development Representative, NA Sales
Reports to: Sales Director, Closures North America
Location: Work remotely (Mukwonago, WI location preferred)
The Sales Development Representative (SDR) will support the sales development process for the Distribution team in Closures. The SDR will gain experience in a sales role, develop knowledge in the fast-paced CPG industry and Aptar’s product offering, while providing value to our customers and Distribution sales team. The SDR will play an important support role in increasing the effectiveness and efficiency of the sales development process.
As a Sales Development Representative, You Will:
- Drive the sales development process for the Distribution team in Closures by managing customer requests for quotes, samples, and internal coordination for development of sales opportunities.
- Deliver high levels of customer service and support issue resolution by internally coordinating lead time issues, quality concerns, and product support.
- Take ownership of small accounts and grow them as part of sales development program.
- Expand knowledge on Aptar’s product offering and develop selling skills by attending trainings and proactive curiosity.
- Key user for sales CRM tool, working with global counterparts to refine and improve system for Segment.
- Lead training for the sales team on CRM’s new features and implementation of best practices.
- Boost customer usage of our online ordering portal by becoming an expert on the portal and promoting the usage to our customers via trainings and proactive education.
- Lead cross function strike force group including follow up on key actions.
- Develop strong working relationships with the internal teams including Customer Service, Operations, Marketing and Supply Chain team.
- Analyze sales data and customize views that are relevant to customer type and region.
Who We are Looking For
Education
- Required: College or university degree, Engineering or Business preferred
- Preferred: MBA or comparable degree
Experience
- 1 – 3 years within sales organization
- Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software and e-mail
Skills / Abilities
- Excellent communication skills, both verbal and written
- Strong analytical and problem-solving skills
- Naturally curious
- Sense of urgency and drive to generate results in a fast-paced, evolving environment
- Team player but ready to work and drive actions independently
- Ability to work across functions internally
Travel Requirements
- Less than 10% required
Who We are
At Aptar, we leverage insights, design, engineering and science to develop drug and consumer product dosing, dispensing and protection technologies for many of the world’s leading brands. Aptar in turn makes a meaningful difference in the lives, looks, health and homes of millions of patients and consumers around the world. Our innovations nasal drug delivery for emergency medicines, precise fragrance applications, mess-free ketchup dispensing for kids, connected technologies that support patients in adhering to their treatments and much more
With manufacturing facilities across North America, Europe, Asia, and South America, and a dedicated team of over 13,000 employees in about 20 countries, Aptar is committed to creating impactful innovations for our customers and their consumers.
Our Culture
At Aptar, our success is driven by the individuals who contribute their unique talents and perspectives every day. We believe that when you bring your authentic self to work, we all thrive.
How We Support Our Employees
- An exciting, diverse and value based working environment
- Award-winning corporate university offering personal development and training opportunities.
- Competitive base salary and performance-based bonus plan.
- Contribute to the communities where we reside.
- Innovative benefits plan which includes: 401k & Retirement Savings plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave.
Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Stay updated on career opportunities by following us on social media @AptarGroup!
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