Consulente Social Media con Italiano
At a glance
Mid-level Social Media role at Atlean World. Lisbon · full-time.
Pay not stated Social Media salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Respond to customer requests across phone, chat, and email with practical, friendly help
- Resolve customer issues while creating a positive experience during each interaction
- Apply the brand’s standards and record customer activity in the relevant systems
- Coordinate with teammates to improve the service you deliver
What you bring
- You speak Italian fluently and have good English, including B2+ proficiency
- You communicate clearly, listen actively, and approach problems with patience and empathy
- You can multitask across computer tools and stay comfortable with new technology
- You can work shifts, hold a high school diploma or equivalent, and have a clean criminal record
Who this fits
You’ll suit a customer-focused communicator who enjoys solving problems and supporting a global brand. The role is onsite in Lisbon, and you must be available to relocate to Portugal. Shift work is part of the job.
From the employer
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
We are offering a great work experience in Lisbon, Portugal for a role as a Consulente Social Media con Italiano.
Why a Consulente Social Media con Italiano role is great for your professional and personal development:
• Live in Lisbon, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
- Language Maestro: Fluent in Italian, good English
- Tech Savvy: Curious about the latest tech
- Customer Charmer: Experience is a bonus
- Communication Virtuoso
- Empathy Expert
Benefits
What do you need to be successful at this job?
• Language Maestro: Fluent in Italian, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• High school diploma or equivalent
• Clean criminal record
• B2+ English level
• Availability to relocate to Portugal (Lisbon, Porto, Setúbal or Covilhã)
Get to know more about Atlean World👇
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
Your Next Job, Without Boundaries! 🌍
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