Brand Key Account Manager
crea Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at crea. Khlong Toei · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build joint plans for your brand portfolio and review progress against targets weekly, monthly, and quarterly
- Advise brands on launches, then plan promotions and coordinate delivery with the Onsite Manager
- Shape onsite visibility, online marketing, social co-marketing, and offline brand activity
- Protect price competitiveness, assortment, and stock availability while resolving performance issues across teams
- Analyze sales, traffic, conversion, and funnel behavior to guide promotions, marketing, and platform submissions
What you bring
- One to two years in ecommerce enablement, internet startups, or established international brands
- Experience with Lazada, Shopee, or TikTok, plus strong working ability in Excel and PowerPoint
- A required bachelor’s degree in economics, engineering, business administration, or a related field
- Fluent English and Thai, with confident client communication and negotiation skills
- Evidence of leading projects, building account plans, and mentoring specialist teammates
Who this fits
You’ll suit a hands-on account manager who can balance commercial analysis with strong brand and client relationships. The role calls for both independent work and collaboration across operations, fulfillment, marketing, and finance. It includes leading a high-performing team and follows a hybrid setup with one work-from-home day each week, based at APAC Tower near BTS Ekkamai.
From the employer
As CREA's Key Account Manager, you're the pivotal link between our brands and internal teams, overseeing a seamless e-commerce journey. You'll collaborate with various departments to boost customer experience and drive brand growth.
The ideal candidate is more than just a quick learner and a problem solver. You need the ability to work cross-functionally, balancing financial acumen with interpersonal skills, all while prioritizing the brand's objectives.
Responsibilities:
Growing your brand portfolio through joint business planning by:
- Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets
- Advising your brands on go to market strategy for new product ranges
- Planning promotional campaigns and coordinating execution with Onsite Manager
- Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline
Managing daily engagement with your large brand accounts by:
- Managing price competitiveness, assortment, and stock availability
- Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfilment services, marketing, finance etc.)
- Conducting regular analysis on sales, traffic, conversion, and customer funnel. Driving and sharing insight to guide promotional and marketing input
- Day to day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform
- Discussions and execution with platform on campaigns and well as visibility management and submissions
Requirements:
- Industry Expertise: 1-2 years of professional experience in ecommerce enablers, internet startups, or renowned international brands.
- Familiarity with platforms such as Lazada, Shopee, or TikTok.
- Bachelor’s degree in economics, Engineering, Business Administration, or related fields is required.
- Proficiency in Excel and PowerPoint is a must, along with the ability to swiftly use our software and tools.
- Exceptional client-facing aptitude paired with strong communication skills in both English (fluent) and Thai.
- Ability to thrive in both individual and collaborative settings, with a willingness to take hands-on action.
- Negotiation and brand management skills, underpinned by a commitment to achieving growth for brand partners.
- Demonstrable capabilities in leading projects, devising account plans, and providing mentorship to team specialists.
Why Join Us:
- Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia
- Work with top international and regional brands across fashion, beauty, lifestyle, and more
- Lead a high-performing team and play a key role in shaping our commercial future
- Dynamic, multicultural, and collaborative work environment with strong opportunities for career development
- What We Offer:
- Career development opportunities within a leading eCommerce company.
- Benefits packages include Health, Life, Dental insurance
- Hybrid working environment (One day a week Work-from-Home)
- 16 days of Annual Leave and 3 days of Business Leave to ensure time for rest and personal commitments.
Office Location:
- APAC Tower - BTS Ekkamai
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