Senior Key Account Manager
crea Open · verified Sep 24, 2026 At a glance
Senior Account Management role at crea. Khlong Toei · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build joint business plans for brand accounts and review progress against goals weekly, monthly, and quarterly
- Advise brands on launches, promotional activity, onsite visibility, online marketing, and social co-marketing
- Keep account pricing, product selection, and inventory availability competitive across platforms
- Study sales, traffic, conversion, and funnel data, then turn findings into promotion and marketing actions
- Coordinate platform campaigns, store setup, banners, graphic briefs, and campaign submissions
What you bring
- Bring two to four years in ecommerce enablers, internet startups, or established international brands
- Hold a bachelor’s degree in economics, engineering, business administration, or a related discipline
- Work confidently with Lazada, Shopee, or TikTok, plus Excel, PowerPoint, and internal tools
- Communicate fluently in English and Thai while handling client relationships effectively
- Show experience leading projects, creating account plans, mentoring specialists, and negotiating for brand growth
Who this fits
You’ll suit a senior account role that combines brand strategy, commercial analysis, client communication, and hands-on platform execution. You need to work independently and with cross-functional teams, while staying focused on brand partner growth. The role is based in Khlong Toei and includes leading a high-performing team.
From the employer
As CREA's Senior Key Account Manager, you're the pivotal link between our brands and internal teams, overseeing a seamless e-commerce journey. You'll collaborate with various departments to boost customer experience and drive brand growth.
The ideal candidate is more than just a quick learner and a problem solver. You need the ability to work cross-functionally, balancing financial acumen with interpersonal skills, all while prioritizing the brand's objectives.
Responsibilities:
Growing brand portfolio through joint business planning:
- Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets
- Advising your brands on go to market strategy for new product ranges
- Planning promotional campaigns and coordinating execution with Onsite Manager
- Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline
Growing company portfolio:
- Conduct opportunity assessment and connect with connections to bring new potential brands into company portfolios
Managing daily engagement with large brand accounts:
- Managing price competitiveness, assortment, and stock availability
- Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfilment services, marketing, finance etc.)
- Conducting regular analysis on sales, traffic, conversion, and customer funnel.
- Driving and sharing insight to guide promotional and marketing input
- Day-to-day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform
- Discussions and execution with platform on campaigns and well as visibility management and submissions
Requirements:
- Industry Expertise: 2-4 years of professional experience in ecommerce enablers, internet startups, or renowned international brands.
- Familiarity with platforms such as Lazada, Shopee, or TikTok.
- Bachelor’s degree in economics, Engineering, Business Administration, or related fields is required.
- Proficiency in Excel and PowerPoint is a must, along with the ability to swiftly use our software and tools.
- Exceptional client-facing aptitude paired with strong communication skills in both English (fluent) and Thai.
- Ability to thrive in both individual and collaborative settings, with a willingness to take hands-on action.
- Negotiation and brand management skills, underpinned by a commitment to achieving growth for brand partners.
- Demonstrable capabilities in leading projects, devising account plans, and providing mentorship to team specialists.
Why Join Us:
- Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia
- Work with top international and regional brands across fashion, beauty, lifestyle, and more
- Lead a high-performing team and play a key role in shaping our commercial future
- Dynamic, multicultural, and collaborative work environment with strong opportunities for career development
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