Senior Product Marketing Manager - Incident Response
At a glance
Senior Product Marketing role at Datadog. New York · full-time · $154,000–$205,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Own go-to-market plans for Incident Response products, including Incident Management, On-Call, and Incident AI
- Build quarterly plans with Product, Sales, Marketing, and Enablement stakeholders
- Launch features through positioning, messaging, decks, blogs, demos, webinars, and solution briefs
- Equip sales with battlecards, pitch decks, and demos based on market and competitor research
- Run campaigns, customer stories, and adoption programs across paid, organic, webinar, and event channels
What you bring
- Several years in product marketing or go-to-market work for highly technical products
- Strong communication skills and experience producing content and presenting ideas
- Ability to solve ambiguous problems, build scalable programs, and carry projects through delivery
- Knowledge of engineering workflows, operational practices, and tools used to build, run, and troubleshoot systems
- Technology marketing experience for developers, SREs, or IT leaders is useful, as is Incident Response, ITSM, or Observability expertise
Who this fits
You’ll suit a senior product marketer who can move between strategy and hands-on execution while coordinating with product, sales, marketing, and enablement teams. The role favors someone comfortable with technical audiences and modern engineering operations. It is based in New York and follows a hybrid workplace model.
From the employer
Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle — from alert to resolution — together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools.
As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward. We give our Product Marketing Managers the opportunity to collaborate, investigate, and idealize how we can gear our product strategy to yield the highest results.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Develop and drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area.
- Create quarterly GTM plans with input and alignment from from cross-functional stakeholders that map to Incident Response business objectives.
- Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs.
- Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights.
- Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events.
- Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes.
- Identify new growth opportunities and creative ways to accelerate adoption and expansion of Incident Response products.
Who You Are:
- Experienced in product marketing, go-to-market strategy, or related roles (typically 5+ years) marketing highly technical products
- Comfortable operating in a fast-paced, cross-functional environment with stakeholders across Product Management, Sales, Marketing, and Enablement
- Strong problem solver who can identify gaps, propose solutions, and operationalize them into scalable programs
- Strong written and verbal communicator with experience creating compelling content and delivering presentations
- A proactive self-starter who takes ownership and drives projects from idea to execution
- Able to balance strategic thinking with hands-on execution
- Passionate about technology, with a solid understanding of modern engineering workflows, operational practices, and the tools/ processes teams commonly use to build, operate, and troubleshoot their systems
Bonus Points:
- Domain expertise in Incident Response, Incident Management, On-Call, Service Management, ITSM, or Observability.
- Experience marketing highly technical products to Developers, SREs, and IT decision-makers.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits & Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:$154,000—$205,000 USDAbout Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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