Solutions Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at DBSync Inc. Remote, Mexico · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Shape integration proposals by mapping source systems, destinations, data volumes, and synchronization needs
- Run technical demonstrations, trials, and proofs of concept across CRM, accounting, and ERP environments
- Help services build and test mappings, transformations, triggers, schedules, and failure handling
- Guide customers through onboarding, resolve integration problems, and suggest improvements
- Train sales teams and turn recurring customer feedback into product, template, and positioning input
What you bring
- A relevant bachelor's degree or equivalent experience, plus at least three years in technical customer-facing work
- Hands-on familiarity with named CRM and accounting or ERP platforms, including Salesforce, HubSpot, NetSuite, or Xero
- Working command of REST or SOAP APIs, SQL, mapping, transformations, synchronization, scheduling, and error handling
- Clear English communication that connects technical solutions to business value for nontechnical audiences
Who this fits
This role suits someone who can move between sales conversations and integration delivery, using SQL, APIs, and customer-facing communication. You’ll work remotely from Mexico on the U.S. shift, from 8:00 AM to 5:00 PM CST. The work spans customers, sales, services, engineering, product, and customer success.
From the employer
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
- Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
- Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
- Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
- Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
- Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
- AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
- Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
- Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
- Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
- Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s..
Skills and Qualifications:
Required:
- Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
- 3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
- Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
- Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
- Proficiency with SQL and comfort working with APIs and tools like Postman.
- Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
- Strong problem-solving, teamwork, and collaboration abilities.
- Fluency in English.
Nice to Have: - Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
- Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
- Experience with BI/analytics tools (Power BI, Tableau).
- Scripting or automation experience (e.g., Python).
- Additional languages beyond English.
- Certifications in data analytics, AI/ML, or relevant CRM/ERP platforms.
Work Shift: U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location: Mexico (Remote)
For more information about DBSync, visit https://www.mydbsync.com
Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
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