Associate, Account Management
At a glance
Entry-level Account Management role at Delivery Hero. Yangon · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build restaurant-partner relationships and serve as their main contact for tailored support
- Review partner results, turn data into useful recommendations, and support performance improvement
- Pitch and negotiate monthly promotions that increase partner visibility and sales
- Help partners use platform advertising tools while resolving issues with internal teams
- Contribute to projects and complete additional tasks as assigned
What you bring
- Previous account management, customer relationship management, or comparable experience
- Clear communication skills and a track record of maintaining professional relationships
- Ability to interpret data, recommend actions, and solve problems proactively under pressure
- Strong organization for managing competing tasks and priorities
Who this fits
This role suits an early-career account manager who enjoys working directly with restaurant partners and collaborating across departments. You will work onsite in Yangon and need to manage multiple priorities in a fast-paced setting.
From the employer
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- Build and maintain strong relationships with restaurant partners, ensuring mutual growth and success on the platform.
- Serve as the primary point of contact, offering tailored support to help partners meet their business objectives.
- Monitor partner performance and provide actionable insights to drive improvement.
- Proactively address and resolve any issues, working closely with internal teams to ensure seamless operations.
- Pitch and negotiate monthly promotional campaigns to enhance partner visibility and sales.
- Guide partners in utilizing platform advertising tools effectively.
- Identify and propose win-win solutions that align with both partner needs and company goals.
- Support projects and handle ad hoc tasks as assigned.
- Proven experience in account management, customer relationship management, or a similar role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships.
- Analytical mindset with the ability to interpret data and provide actionable insights.
- Proactive problem-solving skills and the ability to work effectively under pressure.
- Experience in pitching and negotiating campaigns or promotions is a plus.
- Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
- Team-oriented, with a willingness to collaborate across departments.
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