Sales Operations Coordinator
Miami Part-time Mid-level Revenue & Sales Operations
At a glance
Mid-level Revenue & Sales Operations role at Dynamix. Miami · part-time.
Pay not stated
RoleRevenue & Sales Operations
SeniorityMid-level
LocationMiami
EmploymentPart-time
PostedDec 7, 2022 · 46mo ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Process online, phone, and email orders while checking customer details and payment information
- Answer customer questions, chase missing information, and route customer feedback to other departments
- Issue transaction invoices, handle contract renewal opportunities, and keep sales records current
- Prepare monthly sales reports, investigate new opportunities, and help Sales with administrative requests
What you bring
- At least one year in an administrative position, plus a high school diploma, GED, or relevant associate degree
- Fluent spoken and written English is required for customer and international office communication
- You can maintain administrative records and work confidently with spreadsheets and CRM platforms
- Strong customer service, interpersonal, communication, and multitasking skills support this work
Who this fits
This role suits a detail-focused, proactive team player who can prioritize requests across time zones and take a hands-on approach. You will work part time from Miami in a flexible, remote-friendly setting with an international team.
From the employer
We are looking for a Sales Operations Coordinator mostly focusing on sales and administrative requests from our end customers, partners and global offices. To ensure success, sales coordinators should have experience in a sales environment and advanced administrative skills. And, due to our international character, you are capable to prioritize by time zone.
The role and responsibilities
In this role, your primary focus will be handling any requests in our sales cycle. Duties include, but are not limited to:
- Receive and process sale orders online, or via phone and email
- Contacting customers by phone or email to answer queries and obtain missing information
- Checking the accuracy of orders, including contact details and payment information
- Issuing sales transaction invoices
- Responding to sales opportunities such as contract renewals
- Maintaining sales records
- Compiling monthly sales reports
- Liaise with other departments, and research new opportunities
- Supporting the Sales Department with other administrative tasks, if requested
- Direct feedback from customers to other departments
Job Requirements
- Education: High school diploma, GED or Associate Degree in Sales, Account Management, Administration or similar
- Language: Speaking and writing fluent English is a must
- Experience: Minimum of 1 year experience in an administrative role
Who we are seeking
- Exceptional interpersonal and customer service skills
- Advanced knowledge of administrative recordkeeping
- Proficiency with spreadsheet software and CRM platforms
- Motivated, articulate, and well-spoken
- Detail oriented and capable of multi-tasking
- Analyze the client issue and only sell with a professional approach
- Be result driven with a high perseverance to achieve sales targets
- A proactive team player that pays attention to details
- Able to provide a hands-on approach
- Be transparent and communicative
- You will join a fast growing scale up with a lot of opportunities to develop yourself within the company
- You will join a diverse and international team across 3 continents
- You will work in a fun and informal environment
- We are a flexible and remote friendly company
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