Coordinator - Sales Operations
At a glance
Mid-level Revenue & Sales Operations role at Expeditors. Ho Chi Minh · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle customer questions while helping district sales executives move opportunities toward closure
- Track sales work, complete required system updates, and follow through on outstanding tasks
- Escalate service problems to department managers or supervisors for resolution
- Coordinate sales-related issues with other branches and help maintain opportunity records
- Support weekly sales meetings by organizing them and recording the minutes
What you bring
- A university or college qualification, or equivalent education and experience
- At least one year of experience with Expeditors or in the industry
- Working knowledge of the company’s operating systems plus MS Word, Excel, and PowerPoint
- Proven customer service ability and strong interpersonal communication skills
Who this fits
This onsite Ho Chi Minh role suits someone who can balance customer support, sales administration, and coordination across branches. Chinese, Korean, or Japanese communication ability is an advantage. You’ll work closely with district sales leadership and department supervisors while handling additional company tasks as needed.
From the employer
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 20,000 trained professionals in a worldwide network of over 335 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Coordinator - Sales Operations as below:
- Take responsibility for inquiries from customers and support DSEs to secure business opportunities.
- Perform the best customer service to ensure high customer satisfaction.
- Communicate service issues to Department Managers/ Supervisors.
- Monitor sales tasks and ensure the fulfillments.
- Responsible for Company system inputs and updates.
- Corporate and work with other branches related to any sales issues.
- Assist District Sales Manager in updating and monitoring business opportunities.
- Assist District Sales Manager in running Sales weekly meeting and take the minutes.
- Take up additional tasks as required meeting the Company’s need.
- Ability to communicate in Chinese or Korean or Japanese is an added advantage
- Graduated student from University/ College or equivalent combination of education and experience
- Minimum 1-year Expeditors /industry experience.
- Knowledge of required company’s operating systems as well PC skills including MS Word, MS Excel and MS PowerPoint.
- Demonstrated customer service skills and proven interpersonal skills.
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviors:
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
- Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.
- Annual Leave
- Health Plan: Medical Package
- Accident Insurance
- Social, Health and Unemployment Insurance
- Mobile phone allowance, company car, Grab account,
- Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.
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