Account Executive
At a glance
Mid-level Account Executive role at Emperor. Edinburgh.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Support account work through client updates, administrative tasks, and organized project records
- Coordinate meetings, timelines, and internal follow-ups so communication projects stay on schedule
- Prepare presentations, reports, proposals, and other client materials with accuracy and consistency
- Track deadlines, surface risks early, and compile data for client reporting
- Record meeting notes, feedback, and action items while learning each client’s industry and projects
What you bring
- You can provide dependable support across client communication, project coordination, and account administration
- You can produce clear, accurate documents and keep project information organized for teams and clients
Who this fits
You’ll suit a developing account professional who wants exposure to client service and project management across corporate communications disciplines. The role reports to a Senior Account Manager and is centered on learning, support, and gradually taking on more responsibility. It is based in Edinburgh, with hybrid working and flexible hours stated.
From the employer
About Us
Emperor is a leading, full service corporate communications agency. Proudly independent and with a long heritage of nearly 30 years we are well known in the world of reporting but now in London over 50% of our work is in other areas. These include brand, employee engagement, campaigns, digital (including websites) and moving image and content production. We have a wide range of mainly B2B clients – ranging from large FTSE 100 clients to smaller clients such as regional law firms.
What makes Emperor a great place to work springs from the fact that we are employee owned. This means employees have a strong voice in how we are run. We have retained our commitment to hybrid working and flexible working hours. Our culture is fair and based on trust, with a good work and home balance.
Role
Reporting to a Senior Account Manager, this role is focused on:
• Supporting the team in delivering communication projects by assisting with administrative tasks, client communication, and project documentation.
• Helping manage day-to-day client needs and providing consistent, timely updates, ensuring a smooth flow of information between clients and internal teams.
• Learning the nuances of client service and project management, gaining exposure to various aspects of account management across multiple communication disciplines.
• Assisting in the preparation of client materials, reports, and timelines under the guidance of more senior team members, ensuring accuracy and consistency.
You’ll be responsible for supporting the team on a variety of tasks, ensuring that client expectations are met and projects are delivered efficiently. Your role will focus on learning and growing within the team, gaining the experience and skills necessary to take on more responsibility over time.
Success is measured by your ability to learn quickly, provide valuable support to the team, and contribute to the smooth delivery of client work. As you develop, you’ll play a crucial part in supporting client satisfaction and helping to drive the success of the accounts you work on.
Responsibilities
• Assist in day-to-day account management, providing support on administrative tasks, client communication, and project documentation.
• Help maintain client relationships by ensuring timely and accurate delivery of project materials, status reports, and updates.
• Coordinate project logistics, including scheduling meetings, managing timelines, and keeping internal teams on track.
• Support the creation of client-facing documents, such as presentations, reports, and proposals, ensuring quality and consistency under supervision.
• Keep track of project progress, ensuring deadlines are
met and proactively raising any concerns.
• Assist in gathering insights and data for client reports, ensuring all information is organized and easily accessible for internal and client use.
• Support in maintaining thorough project documentation, including meeting notes, client feedback, and action items.
• Take initiative in learning about client industries, project specifics, and communication strategies to become a more effective team member.
Next Steps
If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application, however, this may vary depending on the volume of applications we receive. Good Luck!
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
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