Key Account Manager
At a glance
Mid-level Account Management role at Evolution. Buenos Aires · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned operator accounts, serving as their main contact for products, promotions, performance and issue resolution
- Meet operators regularly to review results, align plans and uncover product, content, table and promotional upsell opportunities
- Apply pricing rules, document account terms and carry out the regional commercial approach across your portfolio
- Work with Product, Promotions, Integrations and Marketing to provide operator materials, tools and support
- Keep the pipeline and account information current, then update the Commercial Team Manager on results, risks and opportunities
What you bring
- You have experience in commercial roles with direct client-facing responsibility
- You work confidently in Excel at an advanced level
- You communicate in English at an advanced level
- You bring a professional presence and strong interpersonal and communication skills
Who this fits
This role suits a commercially minded account manager who can develop operator relationships, spot expansion opportunities and coordinate internal teams. It is based onsite in Buenos Aires and reports to the Commercial Team Manager.
From the employer
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolutions dynamic and creative environment creates a unique opportunity for personal and professional growth.Our i ntegrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
The Key Account Manager (KAM) is responsible for managing and developing the assigned portfolio of operators in their territory, ensuring active commercial presence, strong client relationships and sustained revenue growth for Evolution in each account. This role combines the management of existing accounts with the identification of upselling opportunities, the execution of the local commercial strategy and direct operator support across Evolution's full product portfolio.
Client Portfolio Management
- Manage and develop the assigned operator portfolio, ensuring an active, close and growth-oriented commercial relationship with each client.
- Act as the primary point of contact for operators on all commercial matters: product, promotions, performance and issue resolution.
- Conduct regular meetings with each operator to review performance, identify opportunities and align strategies.
- Ensure that no operator in the portfolio is left without appropriate commercial attention.
Growth & Upselling
- Identify growth opportunities within the portfolio — new products, dedicated tables, exclusive content and promotional mechanics.
- Propose and negotiate initiatives with operators that expand Evolution's presence within their platform.
- Monitor KPIs for each account and identify early signals of risk or growth potential.
- Support the negotiation and sale of dedicated tables, coordinating internally with the Commercial Team Manager and product team.
Commercial Policy & Pricing
- Apply Evolution's commercial guidelines and pricing policy across all accounts in the assigned portfolio.
- Ensure that commercial conditions agreed with each operator are consistent with the regional strategy and properly documented.
Commercial Execution
- Execute the commercial strategy defined by the Commercial Team Manager within each account in the portfolio.
- Coordinate with Product, Promotions, Integrations and Marketing teams to ensure operators have the materials, tools and support they need.
- Manage the commercial onboarding of newly assigned operators, ensuring a fast and smooth activation.
- Maintain an updated pipeline and report regularly to the Commercial Team Manager on portfolio status.
Reporting & Planning
- Report to the Commercial Team Manager on portfolio performance, opportunities, risks and market developments.
- Contribute to the territory commercial planning process with a grounded view of each account's growth potential.
- Use the team's commercial tools consistently and keep all information up to date.
- Experience in commercial roles
- Advanced Excel proficiency
- Advance level of English language
- Professional presence, strong social and communication skills
- Strong client-facing and interpersonal skills
We also offer:
- Competitive Compensation
- Career Growth Opportunities
- Opportunity to work on as part of a Global leader in online gaming
More information on www.evolution.com
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