Communication Systems Operator (PRN Alternating)
At a glance
Mid-level Communications role at Franciscanalliance. Michigan City · part-time.
Pay not stated Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You’ll answer calls courteously, connect callers with the right destination, and share hospital or patient information
- You’ll page physicians and staff, handle security calls, and notify the right personnel during emergencies
- You’ll activate emergency procedures and make clear, calm announcements for internal and external incidents
- You’ll document telecommunications activity, support reports, attend meetings, and complete required training
- You’ll operate switchboard and control-room equipment, solve problems, and adjust assignments with the team
What you bring
- You have a high school diploma or GED
- You bring at least one year of healthcare experience, which is preferred
- You understand emergency procedures and telecommunications equipment and can troubleshoot issues
Who this fits
You’ll fit this part-time role if you can stay composed during emergencies, communicate courteously, and collaborate across changing assignments. The alternating schedule covers days, evenings, nights, weekends, and holidays, with never or rarely any travel required.
From the employer
The Communication Systems Operator answers calls in a timely fashion and courteously transfers callers to their requested destination. This position is responsible for calmly announcing and accurately notifying necessary personnel in all internal and external emergencies. The Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Page physicians and staff.
Maintain appropriate documentations of all telecommunications processes.
Provide general hospital and patient information, answering calls in a friendly and courteous manner.
Put proper emergency plans into action.
Attend related meetings and maintain mandated hospital training assignments.
Assist in generating and understanding reports with other departments as needed.
Answer and dispatch security calls.
The Alternating shift includes Days, Evenings, Nights, Weekends, and Holidays.
QUALIFICATIONS
High School Diploma/GED Required
1 year Healthcare Preferred
TRAVEL IS REQUIRED:
Never or RarelyEQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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