Video Technician
At a glance
Mid-level Video Production role at Integrated Resources INC. San Jose · contract.
Pay not stated Video Production salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Monitor video feeds and verify that VOD playback and metadata are working properly
- Log incidents in the ticketing system, report updates, and escalate unresolved issues to on-call teams
- Follow procedures to perform basic troubleshooting and triage broader technical problems
- Review televised programming across broadcast, cable, advertising, and infomercial content
What you bring
- Some knowledge of content and programming rights across video, music, games, or books
- Experience using Windows or Mac computers
- Strong attention to detail, organization, and clear communication
- Background in content or media settings such as Google Play, iTunes, Amazon, or broadcast is beneficial
Who this fits
You’ll suit an operations-center role that requires quick issue reporting, careful monitoring, and structured troubleshooting. The work is onsite in San Jose and may include overnight, evening, weekend, holiday, and varied-shift coverage. College study or graduation is preferred but not required.
From the employer
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Seeking personnel to perform various overnight technical tasks in an Operations Center environment including tracking incidents, troubleshooting and communicating ticket status.
Candidate should have some understanding of content and programming rights whether video, music, games or books. Candidate will monitor video feeds, check VOD playback and metadata, update via ticket system any issues that arise and possibly escalating to on-call teams. Should have the ability to follow instructions on how to provide basic troubleshooting and/or triage systemic issues. Strong attention to detail, organization and communication is important as well as the ability to work weekends, evenings and various shifts.
Experience working in content or media industry such as Google Play, iTunes, Amazon or traditional broadcast is beneficial. Working in fast-paced environments where issues need to be addressed quickly and reported immediately is also very important.
College student and/or graduate is preferable but not mandatory
- Experience with Windows or Mac based computers
- Exposure to a broad range of televised programming including broadcast, cable, advertisements and infomercials is a daily duty.
- Ability to work various hours as well as weekends, evenings and holidays is expected.
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