Sales and Business Development Manager (Outbound)
At a glance
Mid-level Business Development role at Jonas. Remote, United States of America · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build a repeatable outbound motion with the VP and CEO, then keep prospects advancing through each pipeline stage
- Target Community Action Agencies first, while researching nonprofit networks such as Family Resource Centers and United Ways
- Track outreach volume, sales-cycle timing, conversion rates, and revenue progress against goals
- Lead discovery before demos, connect agency needs to empowOR features, and run or coordinate tailored demonstrations
- Prepare accurate quotes and close handoffs to the customer experience team using briefing forms
What you bring
- Deep familiarity with nonprofit funding models, reporting obligations, and day-to-day operational challenges
- A self-directed, highly organized approach to managing a complete sales pipeline independently
- Strong relationship-building, listening, writing, and speaking skills for audience-specific prospect messaging
- Hands-on CRM and pipeline-management experience, plus comfort explaining software value to nontechnical audiences
Who this fits
You’ll suit a self-managed outbound sales role focused on nonprofit buyers and relationship-led discovery. The position is remote within the United States, works forty hours weekly, and reports to the CEO. You’ll participate in launch planning and management leadership teams, with no direct reports listed.
From the employer
Job Description:
Business Development Manager (Outbound)
CE Outcome:
Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowOR users through disciplined outbound sales processes, relationship-building, and a deep understanding of nonprofit needs.
Reports To: CEO
Positions Reporting to this Position: —
Participates in Following Meetings/Teams: Launch Planning Team, Management & Leadership Team
Outcome:
Secure new customers and hit revenue targets through a systematic, relationship-driven outbound sales process.
Responsibilities:
Establish and execute a disciplined outbound sales process
How:
Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO
Build and maintain a healthy sales pipeline; actively move prospects through each stage
Track key sales metrics including outreach volume, time to close, and conversion rates
Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market, with a systematic approach to working through this bounded universe of prospects
Identify and research additional target markets and customer segments beyond the core CAA focus, including other nonprofit networks (e.g., Family Resource Centers, United Ways, Catholic Charities)
Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals
Define and communicate empowOR's value proposition
How:
Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences
Create "pieces of value" — articles, checklists, presentations, case studies — that support outbound outreach and build credibility with prospects
Develop audience-specific approaches and messaging for different nonprofit customer types
Stay current on product features and enhancements to accurately represent empowOR's capabilities
Build relationships with prospective customers and conduct effective discovery
How:
Lead all pre-demo meetings, conducting in-depth discovery conversations to understand prospect pain points, data needs, and agency goals
Match prospect needs to relevant empowOR features and develop tailored demonstration plans
Conduct software demonstrations or coordinate with appropriate team members to do so
Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator
Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close
Required Skills & Knowledge:
Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points
Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision
Exceptional relationship-building and active listening skills
Strong written and verbal communication skills; able to craft compelling, audience-specific messaging
Experience with CRM tools and sales pipeline management
Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences
Business Unit:
CSSTScheduled Weekly Hours:
40Number of Openings Available:
1Worker Type:
RegularMore About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
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