Customer Marketing &amp Product Marketing Knowledge Intern

Lucidya Open · verified Sep 25, 2026

Remote Saudi Arabia Full-time Junior Product Marketing

At a glance

Entry-level Product Marketing role at Lucidya. Remote, Saudi Arabia · full-time.

Pay not stated Product Marketing salary

RoleProduct Marketing

SeniorityJunior

LocationSaudi Arabia

WorkplaceRemote

EmploymentFull-time

PostedAug 31, 2026 · 3w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll organize customer feedback, product questions, and feature requests for CX and Product Management teams
You'll draft customer updates across Intercom, email, in-app messaging, and help-center content
You'll help create product updates, FAQs, release notes, and customer education materials
You'll spot repeated questions and knowledge gaps, then suggest clearer ways to support adoption
You'll maintain shared knowledge resources and summarize customer insights for internal teams

What you bring

You can turn customer questions and feedback into organized knowledge for internal teams
You can write and update clear customer-facing content across the listed communication channels

Who this fits

This role suits a junior intern who can coordinate customer, product, and marketing information and communicate it clearly. It is a full-time remote position based in Saudi Arabia.

From the employer

lThe intern will support clear communication between Customer Experience, Product Management,

Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing

communications.

Key Responsibilities

Requirements

 Help align CX and Product Management teams by organizing customer feedback, product questions,

and feature requests.

 Draft and update customer communications through Intercom, email, in-app messaging, and help-

center content.

 Support product marketing materials such as product updates, FAQs, release notes, and customer

education content.

 Identify recurring customer questions and knowledge gaps, and recommend ways to improve

communication and product adoption.

 Maintain shared knowledge resources and provide concise summaries of customer insights to internal

teams.