Solutions Engineer
At a glance
Mid-level Solutions & Sales Engineering role at netskope. Japan.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Present cloud security solutions, product demonstrations, and technical value exercises to prospective customers
- Translate customer requirements into solution recommendations that show clear business value
- Build evaluation plans with customers and partners, then guide Proof-of-Concepts through completion
- Support regional customer success, escalating satisfaction issues and product feedback when needed
- Represent the team at trade shows, conferences, seminars, and RFI or RFP responses
What you bring
- At least seven years in solutions or systems engineering, with executive- or architect-level technical presentations
- Hands-on experience installing, configuring, and administering Linux, MacOS, and Windows systems
- Practical information security experience across proxies, firewalls, VPN, SAML, DLP, data security, and related technologies
- Working knowledge of cloud environments, identity providers, SIEM, SOAR, EDR, SD-WAN, and Active Directory
- A relevant bachelor's degree, preferably in computer science or a related discipline
Who this fits
You’ll suit a customer-facing solutions engineer who combines technical security depth with a strong focus on revenue, growth, and customer satisfaction. The role requires presenting from technical audiences through CISOs and CIOs, including public speaking and executive engagement. Osaka is the stated location, with substantial travel across the region and occasional support for company engagements in the United States.
From the employer
Join the Future of Security at Netskope
Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.
At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.
Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.
Location: Osaka
About the position:
The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.
You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.
This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.
Responsibilities include:
- Objective #1 is to exceed our sales targets.
- Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
- Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
- Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
- Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
- Present the Netskope cloud security solution to prospective customers
- Create and deliver demonstrations of the products
- Gather customer technical requirements
- Work trade shows as necessary
- Provide insight on competitive solutions and differentiate between them
- Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
- Lead Proof-of-Concepts (POCs)
- Present at Conferences and Seminars
- Respond effectively to RFIs/RFPs
Job Requirements:
- 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Strong empathy for customers AND passion for revenue and growth.
- Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
- Ability to scale from the whiteboard to working with security architects to influencing CISOs.
- Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
- Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
- Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
- Knowledge of certificates, key management systems, HSM and related protocols
- Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
- Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
- Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
- Experience working with Public cloud environments (AWS, Azure and GCP)
- Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
- Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
Desire:
- Demonstrable experience with scripting languages such as Python, and REST API framework.
- Prior experience with other vendor Cloud Security solutions is advantageous.
- Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
- Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
- Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).
Education
- Relevant Bachelor’s degree; preference for computer science or related degrees
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.
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